Zach Reed
Zach Reed at Toyota of Brookfield

Zach Reed | Page 6

ASM

Toyota of Brookfield

20655 W Capitol Dr
Brookfield, WI 53045

4.9
82 Reviews
4.9

82 Reviews

Write a Review

82 Reviews of Zach Reed

September 21, 2023

Dealership Rating
Employee Rating

Excellent service. Excellent work. Customer service was first class. From the service desk to the pasts department. More

by LANelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2023

Toyota of Brookfield responded

Hi Lanelson, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

September 14, 2023

Dealership Rating
Employee Rating

I have bought very many cars from this dealership in the service department. Zackery Reed is exceptional. More

by Mrich0293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2023

Toyota of Brookfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Brookfield! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 08, 2023

Dealership Rating
Employee Rating

I have always had great service and car care here and continue to be treated politely and promptly! More

by Barb J
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2023

Toyota of Brookfield responded

Hi Barb, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

August 30, 2023

Dealership Rating
Employee Rating

Zach R did a great job with my car. Came in for a routine oil check and was in and out in no time. More

by gk
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 09, 2023

Toyota of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

August 18, 2023

Dealership Rating
Employee Rating

Always friendly, prompt, service. I think massage chairs would be a nice touch! When I have my GS serviced at Lexus, they have two. More

by Dale Fischer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2023

Toyota of Brookfield responded

Hi Dale, we understand your time is valuable. Thank you for letting us know how your experience was. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

August 08, 2023

Dealership Rating
Employee Rating

Everything was good. No complaints at all. Not to much to say is that will return again. More

by brownanthonygeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2023

Toyota of Brookfield responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

August 03, 2023

Dealership Rating
Employee Rating

They had awesome service and service rep, and great environment for a pretty reasonable wait time. More

by Yoyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2023

Toyota of Brookfield responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

July 25, 2023

Dealership Rating
Employee Rating

I recently had my Sienna van in for its 55,000 mile check. Zach Reed was my service rep and he was extremely helpful in explaining things and making suggestions. The following week I had a problem with More

by suebangle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2023

Toyota of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 21, 2023

Dealership Rating
Employee Rating

Prompt service, courteous employees, a car wash & a ride if I need it. Zach Reed even got my jacket for me because I was cold while waiting for my car. More

by Carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2023

Toyota of Brookfield responded

Hi Carrie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Jul 30, 2023

Carrie responded

I’ve only owned 2 Toyotas. The first was a 1992 green SLE Camry & my current black 2006 Solara. I’ve had all needed service & maintenance done @ the 2 dealerships & have been mostly satisfied with the service & staff.

July 04, 2023

Dealership Rating
Employee Rating

Zach Schubert was the best when I went for maintenance service. He listened to my needs and go went out of his way to get everything done and answer all my questions and help me understand all the little More

by Sapphire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2023

Toyota of Brookfield responded

Thanks for sharing your recent service experience with us, Sapphire! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs.

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