Zach Hunter

Got me in on time, did what was needed competently and professionally & was back out that morning. professionally & was back out that morning. More

by samg_klein Verified Customer Verified Customer

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They were very helpful in letting me drop off my vehicle the day before to accommodate being able to get to work the next day and not having to use time off. Very flexible people and are willing to work aro the day before to accommodate being able to get to work the next day and not having to use time off. Very flexible people and are willing to work around your schedule. More

by rabbid4521 Verified Customer Verified Customer

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Tires thread was measured at my request. They measured a minimum amount of thread remaining. Installed four new tires. A large price vs estimate occurred, but was easily resolved be service They measured a minimum amount of thread remaining. Installed four new tires. A large price vs estimate occurred, but was easily resolved be service rep. More

by denniskalota Verified Customer Verified Customer

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I went in to have my car inspected. The process was very efficient. Even though they were super busy that day, everything was done in a timely manner. The process was very efficient. Even though they were super busy that day, everything was done in a timely manner. More

by armstrong.kim Verified Customer Verified Customer

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They broke my antenna and they taped it to my car without telling me it was completely broken telling me it was completely broken More

by burrowdanielle Verified Customer Verified Customer

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It's a great place to have your service work done everybody there is extremely nice and they do a great job everybody there is extremely nice and they do a great job More

by stltin Verified Customer Verified Customer

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My name isn't Terry. I've never been to Fenton. These xxxxers write me every day. I don't own a Silverado. I wish they would leave me the xxxx alone. I've never been to Fenton. These xxxxers write me every day. I don't own a Silverado. I wish they would leave me the xxxx alone. More

by Leavemealone Verified Customer Verified Customer

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Easy to schedule and everyone was polite. Work got completed as requested. Truck was left clean. Work got completed as requested. Truck was left clean. More

by crvallandingham Verified Customer Verified Customer

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Very disappointed. Pulled into the dealership garage, it took almost 30 minutes before the Service Writer could wait on us. Once checked-in, the Service Writer did a Pulled into the dealership garage, it took almost 30 minutes before the Service Writer could wait on us. Once checked-in, the Service Writer did a quick scan of stored codes in the Tahoe’s computer and advised it looks as though we might have a weak battery causing the messages we were getting but the mechanic would confirm the next day. Got a call 2 days later saying the battery needed to be changed and there might be an updated program that needed to be loaded into the vehicles computer. He quoted almost 800 dollars to replace the battery & download the update. I begrudgingly said OK, fix it. I received a call at 5:45 the next day stating my vehicle was ready for pick-up. I informed them I could not get there before they closed at 6:00 so I’d pick it up the following morning. I arrived the next day to pick up my vehicle, I was directed to the cashier and was presented a bill for approximately 1,000 dollars. I was shocked at the bill but paid it and took my vehicle home. It is truly sad that to change the battery & download and update into the vehicles computer could cost that much money. I don’t mind paying for quality work but in this case, I feel I have been taken advantage of, there is no reason it should cost almost 600 dollars to update my vehicles computer, this should have been a free service. To charge over 300 dollars to change a battery is also excessively high in my opinion, especially when I priced the exact same battery in the aftermarket for 159.00 dollars and installed free. More

by HARLEYMIKE1 Verified Customer Verified Customer

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Had a recall on my truck,took it in and they had to order the parts,which took over a year to get the part in. Once it finally was installed all good to go. Disappointed it took over a year to get a recalled the parts,which took over a year to get the part in. Once it finally was installed all good to go. Disappointed it took over a year to get a recalled part in and installed. More

by ccrental09 Verified Customer Verified Customer

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