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Zach Burdette
Zach Burdette at Grote Mitsubishi
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Zach Burdette

Service Advisor

Grote Mitsubishi

1630 N Coliseum Blvd
Fort Wayne, IN 46805

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4.8
28 Reviews

Languages Spoken

English English

4.8

28 Reviews

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28 Reviews of Zach Burdette

January 17, 2025

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Employee Rating

The repairs took a lot longer than expected, but it was over the holidays, so understood. The car interior was cleaned when returned; exceeding my expectations. Zach has always been very friendly and expla More

by gretmachlan
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

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Jan 17, 2025

Grote Mitsubishi responded

Thank you for sharing your feedback! It’s great to hear that the cleanliness of your car and Zach’s friendly and clear communication exceeded your expectations. We appreciate your understanding regarding the delay during the holiday season and look forward to continuing to serve you in the future!

January 01, 2025

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Employee Rating

Always good service. Always friendly. Good pricing. Payment plans available if needed. Won’t go to any other spot to work on my jeep☺️ More

by g.denetra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

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Jan 02, 2025

Grote Mitsubishi responded

Denetra, Thank you for your loyalty and kind words! We’re so glad to hear that you enjoy our service and pricing. It’s always a pleasure working on your Jeep! 😊🚙 Let us know if you need anything else!

December 26, 2024

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Employee Rating

They are Super nice, they are easy to work with, they got me fast approval, they got us into what we wanted More

by redman1977.fg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Young, Megan Barnes, Cayler Miner, Mathew Michael, Arnoldo Garcia, Robert Hogue, Vanessa Borjas, Justin Harmon, Johnathan Driscoll

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Dec 27, 2024

Grote Mitsubishi responded

Thank you so much for your kind words! We’re thrilled to hear about your positive experience and that we could help you get into the vehicle you wanted with fast approval. Enjoy your new car, and let us know if there’s anything else we can assist you with!

Dec 27, 2024

Grote Mitsubishi responded

Thank you so much for your feedback! We’re glad to hear you had a quick and efficient experience. Let us know if there’s anything else we can do for you!

December 26, 2024

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They always take great care of your vehicle I was in and out without out much of a wait More

by angiep83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 27, 2024

Grote Mitsubishi responded

Thank you for your kind words! We’re happy to hear that you had a smooth and efficient experience. We look forward to serving you again in the future!

December 23, 2024

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Employee Rating

Zach and Megan were fantastic. I was able to get my spare tire installed in a timely manner. More

by karenmichelleparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

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Dec 24, 2024

Grote Mitsubishi responded

Thank you for sharing your experience! We're glad to hear that Zach and Megan provided fantastic service and got your spare tire installed promptly. We appreciate your feedback and look forward to assisting you again in the future!

December 20, 2024

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Employee Rating

Thank you for great service and quick response to the check engine light code of engine oil temperature sensor. More

by vanc96400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

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Dec 21, 2024

Grote Mitsubishi responded

Thank you for the 5-star review! We’re thrilled to hear that Zach and Megan provided great service and a quick response to address the check engine light issue with your engine oil temperature sensor. We appreciate your trust and support! We look forward to working with you again in the future.

December 20, 2024

Dealership Rating
Employee Rating

Had battery installed on van I bought from them . Wait on van to be done More

by jarbuckle6051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes, Cayler Miner, Johnathan Driscoll

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Dec 21, 2024

Grote Mitsubishi responded

Thank you for the 5-star review! Your kind words and recommendation mean the world to us. Please feel free to contact any of our friendly sales or service professionals if you have any questions or concerns in the future.

December 17, 2024

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Employee Rating

It was a very pleasant experience! Everyone was professional and very friendly and helpful! Will look forward to our next oil change! More

by bobsuecraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

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Dec 17, 2024

Grote Mitsubishi responded

Thank you for the wonderful feedback! We're thrilled to hear Zach and Megan in the service department made your visit pleasant and enjoyable. We pride ourselves on providing professional and friendly service, and we look forward to seeing you again for your next oil change!

December 14, 2024

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Employee Rating

I’m thankful for the Zurich warranty for paid completely for upper and lower oil pan gaskets and new transmission installed. More

by vanc96400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

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Dec 14, 2024

Grote Mitsubishi responded

Thank you for your positive feedback. We are thrilled to hear your Zurich contract covered all repairs! We look forward to working with you again in the future.

December 10, 2024

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Employee Rating

Best customer service and vehicle selection, second vehicle purchased! Would truly recommend! Justin did an amazing job! More

by 13betonino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon

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Dec 11, 2024

Grote Mitsubishi responded

Thank you so much for your kind words! We're thrilled to hear that you had such a great experience with Justin and found the perfect vehicle again. Your recommendation means a lot to us—enjoy your ride!

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