Zach Burdette

The first time I had service done on my 2007 Mitsubishi eclipse spyder GS it was done by an older gentleman that was excited to do the work,as he had not worked on one of these now getting close to a clas eclipse spyder GS it was done by an older gentleman that was excited to do the work,as he had not worked on one of these now getting close to a classic. Very professional and informative. The last time being at the end of the labor day weekend, I needed to have the emergency break repaired and a code diagnosis. I had done this myself before going to the dealership. Work began and a little time later the Tech showed me that the drivers side rear break drum was stuck in place by the parking break shoes presumably. Ok... they were more interested in doing a complete break and rotor install. Ok I get that but no effort was taken to address the cable issue other than that. The service engine soon light was about a very slight leak in the evaporation system. From the gas tank to the throttle body. No pressure test was done or any exploration done to find the leak, I was given a $5000,00 estimate to replace everything in the system possibly. My bill that day was over $300 dollars half of which was a charge for the diagnosis test I ran previously and stated that I had done so before scheduled my opponent. Same test is free at many car parts stores. What the shop did that day ecomplished NOTHING! I was charged a small fee for shop expenses ( they dint provide any oil or anything that was an expense to the shop. Except whipe some dust off my doors and clean the windshield with a cloth. More

by Dave Verified Customer Verified Customer

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Zack always goes out of his way to never make you feel like a question or you are an inconvenience. like a question or you are an inconvenience. More

by kimaguirre923 Verified Customer Verified Customer

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Always a no hassle no worry environment, very respectful employees , and I've been a devoted customer for 12 years and purchased all 3 of our cars there thank you Grote and staff for being there for us ?? employees , and I've been a devoted customer for 12 years and purchased all 3 of our cars there thank you Grote and staff for being there for us ?? More

by edoggxx Verified Customer Verified Customer

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Zach is an AWESOME young gentleman! ! he always polite and handle things so professionally, he explains everything to you ! he always polite and handle things so professionally, he explains everything to you More

by batesmagnolia Verified Customer Verified Customer

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I love Grote! Always nice people and treat you right! Highly recommended! They won’t let you down Always nice people and treat you right! Highly recommended! They won’t let you down More

by blondee0029 Verified Customer Verified Customer

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Staff was very nice. They welcome me as family. Provided coffee and was very courteous. They welcome me as family. Provided coffee and was very courteous. More

by wiliams_samantha Verified Customer Verified Customer

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Excellent That's why I always come there because of the professionalism and the courtesy Helpful professionalism and the courtesy Helpful More

by wrightgreg1710 Verified Customer Verified Customer

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Grote always knows how to take great care of my car! I trust no one else! I trust no one else! More

by hmc.fr08 Verified Customer Verified Customer

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Always very friendly and timely with appointments. Car returned clean. Easy to schedule any appointments. Car returned clean. Easy to schedule any appointments. More

by HARROD Verified Customer Verified Customer

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Mis diagnosed and suggest whole clutch fly wheel after they could not determine the problem. Nothing but emails and txt after. they could not determine the problem. Nothing but emails and txt after. More

by frpvict Verified Customer Verified Customer

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