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Zach Burdette
Zach Burdette at Grote Mitsubishi

Zach Burdette

Service Advisor

Grote Mitsubishi

1630 N Coliseum Blvd
Fort Wayne, IN 46805

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4.7
87 Reviews

Languages Spoken

English English

4.7

87 Reviews

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87 Reviews of Zach Burdette

October 30, 2025

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Employee Rating

Service was fast, and Zach was very helpful Repair was done perfectly and they even cleaned my Mitsubishi More

by BWSJR99
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

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Oct 30, 2025

Grote Mitsubishi responded

Thank you so much for your review! We’re happy to hear that Zach and our service team took great care of you and your Mitsubishi. Fast, thorough service — with a clean car at the end — is exactly what we aim for! 🚗✨

October 24, 2025

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The staff is awesome, helpful and knowledgeable! The process of purchasing a vehicle was fast and painless! More

by mnorwood0
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

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October 18, 2025

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Very pleasant car buying experience, everyone was very professional and friendly from the walk-in, Vanessa was easy to work with and very thorough, Anthony in finance had good energy and friendly with a v More

by mcduffiel64
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Borjas , Anthony-in finance was great

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Oct 20, 2025

Grote Mitsubishi responded

Thank you so much for the wonderful review! We're thrilled to hear that Vanessa and Anthony helped make your car-buying experience so pleasant and stress-free. We truly appreciate your kind words and are glad you enjoyed working with our team!

October 16, 2025

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Always dependable and fast! When I recieve service they let me know ahead of time what I need. Zach is great! He explains everything and is very knowledgeable! I have no compla More

by ytolbert0520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes, Michelle Henry

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Oct 16, 2025

Grote Mitsubishi responded

Thank you so much for your kind words! We’re happy to hear that Zach and our service team continue to provide dependable, efficient care for your Outlander. We truly appreciate your trust in us and look forward to seeing you again for your next visit!

October 14, 2025

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I love and appreciate the time and effort that Grote put into their Repair Estimate paperwork. Very easy to read and understand, thank you!! More

by rpegue02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes, Michelle Henry

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Oct 14, 2025

Grote Mitsubishi responded

Thank you so much for the kind words! We're glad to hear you found our repair estimate paperwork clear and easy to understand. We truly appreciate your feedback and are happy our team could make the process simple and transparent for you!

October 14, 2025

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All of the employees are very professional and informative. They were able to get my vehicle in and fixed the same day. More

by lauramcclure90
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes, Michelle Henry

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Oct 15, 2025

Grote Mitsubishi responded

Thank you, Laura! We’re so glad our team was able to get your vehicle taken care of quickly and that you found everyone professional and informative. We appreciate your kind words and the opportunity to serve you!

October 12, 2025

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Employee Rating

Always courtesy and informative. They were helpful and Zach is by far the best. He is always super nice, friendly and very knowledgeable. I appreciate GROTE and their service team. 1 More

by TRCCHACON
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

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Oct 13, 2025

Grote Mitsubishi responded

Thank you so much for the amazing review! We’re thrilled to hear Zach and our service team continue to provide such great care. Your 10/10 means a lot to us — we appreciate your loyalty and look forward to helping you again!

October 11, 2025

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I only trust grote to work on my vehicles. They are very friendly and always willing to help More

by betina_boulware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes, Michelle Henry

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Oct 13, 2025

Grote Mitsubishi responded

Thank you, Betina! We truly appreciate your trust and loyalty. Our team is always happy to help and make sure your vehicles are well taken care of!

October 11, 2025

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Employee Rating

Friendly , made sure that I was taken care of also explained the what repairs needed done . More

by dahliabrinkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Lyons, Megan Barnes, Michelle Henry

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Oct 13, 2025

Grote Mitsubishi responded

Thank you, Dahlia! We’re glad to hear our team took great care of you and kept you informed throughout your visit. We appreciate you choosing us and look forward to helping again in the future!

October 10, 2025

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Employee Rating

Wonderful customer service. They answered all my questions and even gave us a ride to get breakfast while our vehicle was being serviced.. More

by bharris110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes, Michelle Henry , I cannot remember the kind gentleman‘s name who gave us a ride, but he was amazing. An older gentleman.

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Oct 10, 2025

Grote Mitsubishi responded

Thank you so much for the great feedback! We’re glad our team could make your visit comfortable and convenient — even getting you to breakfast while you waited! We truly appreciate your business and hope to see you again next time.

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