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Zac Willis
Zac Willis at Serra Nissan
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Zac Willis

Finance Manager

Serra Nissan

1500 Center Point Pkwy
Birmingham, AL 35215

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4.7
114 Reviews
4.7

114 Reviews

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114 Reviews of Zac Willis

January 22, 2025

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Employee Rating

Reception, Salesman, and Finance personnel was great and would not let me leave the dealership without driving off in an automobile. They explained my credit score and how they could help me. Thanks to y More

by dorislewis3112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Ibarra, Angel Borja, Curtis Lloyd, Jeff Roe, Payden Sewell

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Jan 23, 2025

Serra Nissan responded

Thank you so much for this wonderful review! We are extremely grateful that you chose us at Serra Nissan for your new vehicle and trusted us with your time and business. We appreciate hearing about your great experience, and we hope to serve you again for any future services or vehicle purchases!

December 13, 2024

Dealership Rating
Employee Rating

Ashley is truly awesome! Don’t hesitate to bring your vehicle in to Serra Nissan! More

by Curt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Ibarra, Angel Borja, Curtis Lloyd, Scott Fuller, Courtney Wilson, Jeff Roe, Matt Henry, Kyng Scott, Ashley Meeks

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Dec 13, 2024

Serra Nissan responded

Thank you so much for your great review! We are very grateful for your time and your business with us here at Serra Nissan, and we are so glad you enjoyed your service experience! We hope you will return to see us for any of your vehicle's future needs as well.

October 28, 2024

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Employee Rating

I'm hoping to change the service of all my vehicles to the Hoover Nissan location as I'm not happy with the Serra location. More

by cowan.kristi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ashley Meeks

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Oct 29, 2024

Serra Nissan responded

We appreciate your feedback and would like to resolve any issues, however we are unable to find a customer file under your name. If you could provide some additional information (the invoice number of your last service or the last six of your vehicles VIN number), we would like to investigate any problems that would cause you to take your service to another dealership.

September 24, 2024

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If you are going to buy a car, Serra Nissan will make it happen! The staff is great! More

by Kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angel Borja, Curtis Lloyd

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Sep 27, 2024

Serra Nissan responded

Thank you so much for your great review! We are so glad that you had a wonderful experience with us at Serra Nissan, and we greatly appreciate your time and your business. We look forward to seeing you again for your future car needs!

September 24, 2024

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Employee Rating

My experience with this dealership was top of the line. Very helpful and patient with me. I would recommend this service to anyone looking for a new car. More

by Pamela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Ibarra, Angel Borja, Curtis Lloyd, Courtney Wilson, Jeff Roe, Payden Sewell

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Sep 27, 2024

Serra Nissan responded

Thank you so much for your kind review, Pamela! We are so grateful that you chose Serra Nissan, and appreciate your time and your business! We hope to see you again when the time comes for service or another vehicle!

September 18, 2024

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Employee Rating

excellent kind easy guaranteed discount low prices sastisfaction guarantee immediate savings recommended quick offer benefit More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Ibarra, Jeff Roe, Payden Sewell , Amanda Badgwell

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Sep 28, 2024

Serra Nissan responded

Andy, thank you so much for the opportunity to serve you and for your kind review! We are very glad you experienced our wonderful customer service, and hope to see you again soon!

September 08, 2024

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Employee Rating

The paper work was very fast l will tell family and friends about this dealership More

by Reather Alexander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angel Borja

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Sep 27, 2024

Serra Nissan responded

Thank you very much for your kind review! We are grateful that you chose Serra Nissan for the purchase of your new vehicle, and appreciate your recommendation to friends and family. We look forward to seeing you again if you are in need of service or a vehicle!

September 03, 2024

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Employee Rating

I did this survey for Volkswagen, I hope it counts for nissian, Nissan always take care of me and offer great service More

by paris.powell10197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Courtney Wilson, Jeff Roe, Payden Sewell, Matt Henry , Amanda Badgwell, Madison Whisenant

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Sep 27, 2024

Serra Nissan responded

Thank you very much for your praise of Serra Nissan, we deeply appreciate your business! We hope you will continue to choose Serra Nissan for any service or sales needs you have, and we look forward to seeing you again!

August 25, 2024

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Employee Rating

It was fast and professional done with time of matter. Kept me update on car More

by blessedmom8889
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Ibarra, Angel Borja, Curtis Lloyd, Scott Fuller, Matt Henry , Amanda Badgwell, Seth Franks, Randy Hicks, Eric Johnson

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Sep 27, 2024

Serra Nissan responded

Thank you for your review, we are so glad that we were able to earn your business and meet your expectations! We hope you will return to Serra Nissan for any future vehicle needs, and look forward to serving you again!

August 23, 2024

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Employee Rating

I absolutely love the staff. Everyone is so kind and willing to help. King and other staff really operate in the SPIRIT OF EXCELLENCE!! More

by susanmcdonald779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Borja, Scott Fuller, Courtney Wilson, Jeff Roe, Payden Sewell, Matt Henry , Amanda Badgwell, Madison Whisenant, DRAGON, VINCE. ALL GET 5 STARS!!

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Sep 27, 2024

Serra Nissan responded

As a dealership that prides ourself on customer service and staff that go above and beyond, we are so grateful and appreciative of this review! We sincerely hope you will continue to come to Serra Nissan for all your car needs!

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