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Theo Todd

Overview Reviews (27) Inventory (186)

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Theo Todd

Finance Manager

Serra Nissan of Birmingham

1500 Center Point Pkwy
Birmingham, AL 35215

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4.7

27 Reviews

Overview Reviews (27) Inventory (186)

4.7

27 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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27 Reviews of Theo Todd

September 08, 2026

Dealership Rating

Employee Rating

Serra Nissan and Amanda provided a really good service and time performance for this maintenance scheduled. and time performance for this maintenance scheduled. More

by a_zocante

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Fuller, Courtney Wilson, Jeff Roe, Payden Sewell, Dragon Zheng, Amanda Badgwell, Joe Nance

Sep 12, 2026 -

Serra Nissan of Birmingham responded

Thank you for the fantastic review! We are thrilled to hear that our team at Serra Nissan, led by Amanda, provided top-notch service and efficiency during your maintenance visit. We strive to deliver exceptional experiences for all of our customers and we are happy to have met your expectations. See you again soon!

July 31, 2026

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Employee Rating

My experience with Mr. Loyd, Mr. Baker and Mr. Todd was exceptional. Even the lady in the service department was just as professional as everyone else, (I hate that I can Loyd, Mr. Baker and Mr. Todd was exceptional. Even the lady in the service department was just as professional as everyone else, (I hate that I can't remember her name). When looking for a car would I recommend the service of Serra Nissan? Yes, I would. If they can help you, they will. Even the possibility of helping find a car at a different Serra car lot. If you're looking for a car check them out. More

by falenapurifoy

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Curtis Lloyd, Billy Baker, Amanda Badgwell

Aug 06, 2026 -

Serra Nissan of Birmingham responded

Thank you for your kind words and for sharing your experience with us! We take pride in providing exceptional service and are thrilled to know that you had a positive experience with our team. We appreciate your recommendation and thank you for choosing Serra Nissan. We are always here to help and are happy to search through our other Serra car lots to find the perfect car for you. Come back and see us anytime! #SerraNissan #ExceptionalService #HappyCustomers

July 29, 2026

Dealership Rating

Employee Rating

It was an overall pleasant experience. I enjoyed working with Cody and he was very helpful with finding a vehicle I enjoyed working with Cody and he was very helpful with finding a vehicle More

by jmbyne

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Theo Todd

Jul 31, 2026 -

Serra Nissan of Birmingham responded

Thank you for your positive review! We're so glad that you had a pleasant experience with us and enjoyed working with Cody. Our team takes pride in providing excellent customer service and we're happy to know we could help you find the perfect vehicle. We appreciate your support!

July 19, 2026

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Employee Rating

My experience at Sarah Nissan was excellent. I was in and I was out I will recommend Sarah Nissan to all my friends and family thank you, Sarah Nissan I was in and I was out I will recommend Sarah Nissan to all my friends and family thank you, Sarah Nissan More

by leethlavada4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Fuller, Courtney Wilson, Jeff Roe, Payden Sewell, Dragon Zheng, Amanda Badgwell, Joe Nance , Amanda Badgwell

Jul 20, 2026 -

Serra Nissan of Birmingham responded

We're thrilled to hear your visit to Serra Nissan was a great one! Thank you for your recommendation, it means a lot to us. We look forward to continuing to provide excellent service for you and your loved ones. #HappyCustomers #SerraNissan

Jul 19, 2026 -

leethlavada4 responded

Thank you

July 15, 2026

Dealership Rating

Employee Rating

I have purchased two cars before from this dealership and I am very pleased with the service that I received. and I am very pleased with the service that I received. More

by fayehick

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mark Muhihu

Jul 16, 2026 -

Serra Nissan of Birmingham responded

Thank you for continuing to choose our dealership for your car purchases! We are thrilled to hear that you have been pleased with our service. We appreciate your loyalty and look forward to serving you again in the future.

July 03, 2026

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Employee Rating

They were very kind and helpful and a good experience I will be back to purchase again will be back to purchase again More

by demetriclucious0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Theo Todd

Jul 08, 2026 -

Serra Nissan of Birmingham responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with us. We can't wait to have you back for your next purchase. See you soon!

June 25, 2026

Dealership Rating

Employee Rating

Everything went great . I am satisfied with my truck performance. All the service employees were very helpful I am satisfied with my truck performance. All the service employees were very helpful More

by Ken

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Fuller, Courtney Wilson, Jeff Roe, Payden Sewell, Dragon Zheng, Amanda Badgwell, Joe Nance

Jun 27, 2026 -

Serra Nissan of Birmingham responded

Thank you for sharing your positive experience with our truck's performance and the service employees! We are thrilled to hear that everything went great and that you are satisfied. We appreciate your business and look forward to serving you again in the future.

June 18, 2026

Dealership Rating

Employee Rating

Wow! What can i say. Serra Nissan took great care of all my servicing needs. Professional, Reliable, and most importantly affordable! What can i say. Serra Nissan took great care of all my servicing needs. Professional, Reliable, and most importantly affordable! More

by Dalton Parrish

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Curtis Lloyd, Courtney Wilson, Zac Willis, Dragon Zheng, Amanda Badgwell

Jun 21, 2026 -

Serra Nissan of Birmingham responded

Thank you for your kind words! We strive to provide exceptional service to all of our clients, without breaking the bank. We're so glad you had a positive experience with us at Serra Nissan!

February 07, 2026

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Employee Rating

Friendly staff, smooth and fast transaction. We got our vehicle the same day. Good service! We got our vehicle the same day. Good service! More

by fcpalisoc

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Billy Baker

Feb 08, 2026 -

Serra Nissan of Birmingham responded

Thank you! We hope you enjoy your vehicle!

January 26, 2026

Dealership Rating

Employee Rating

My salesman Dre’ went over top to help me. The team as a whole really went over the top to get me where I needed to be in order to make a purchase. Got an opportunity to make a video with John The team as a whole really went over the top to get me where I needed to be in order to make a purchase. Got an opportunity to make a video with John with confetti. Was well pleased. More

by Very Pleased

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Pamphilis, Dragon Zheng , Dre Sandlin

Jan 27, 2026 -

Serra Nissan of Birmingham responded

Thanks for your great review highlighting one of our awesome sales professionals, Dre! We are very grateful for your time and business and we are glad to know you had an excellent experience! We look forward to helping you in the future as well.

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