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Billy Baker
19 Reviews
I have been a car salesman for 13yrs I believe in helping people learn and understand how to be able to find the best opportunity to make the right buying decision according to their situation. Most importantly I work for you the people and I am here to serve.
Read moreDealership Experience
1 yr, 8 mos
Industry Experience
15 yrs, 1 mo
19 Reviews
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19 Reviews of Billy Baker
Verified Customer
September 16, 2026
Experience was great as far as sales. Little upset the second key fob can't be found. I've purchased several cars from Serra and have never had a bad experience. Little upset the second key fob can't be found. I've purchased several cars from Serra and have never had a bad experience. More
by Pam L
Other Employees Tagged: Billy Baker
August 07, 2026
They really wanted to put me in a vehicle. The vehicle I purchased was a used Titan. It had some things not working on it and the dealership has made sure to make it right so that everything o The vehicle I purchased was a used Titan. It had some things not working on it and the dealership has made sure to make it right so that everything on the truck works as it should with my purchasing it. I could not be happier. The team is great. More
by Ninjadude
Other Employees Tagged: Billy Baker
August 04, 2026
Between the salesperson and service department interactions if I had to recommend Serra Nissan to a friend, I would not. interactions if I had to recommend Serra Nissan to a friend, I would not. More
by barbarafustonDNC
Other Employees Tagged: Courtney Wilson, Dragon Zheng, Amanda Badgwell
July 31, 2026
My experience with Mr. Loyd, Mr. Baker and Mr. Todd was exceptional. Even the lady in the service department was just as professional as everyone else, (I hate that I can Loyd, Mr. Baker and Mr. Todd was exceptional. Even the lady in the service department was just as professional as everyone else, (I hate that I can't remember her name). When looking for a car would I recommend the service of Serra Nissan? Yes, I would. If they can help you, they will. Even the possibility of helping find a car at a different Serra car lot. If you're looking for a car check them out. More
by falenapurifoy
Other Employees Tagged: Curtis Lloyd, Theo Todd, Amanda Badgwell
July 30, 2026
vehicle listed on website for price for vehicle having negative record (clean title, no accidents, etc). This was based off of Experian autocheck. When pulling up the experian autocheck form, there was ve negative record (clean title, no accidents, etc). This was based off of Experian autocheck. When pulling up the experian autocheck form, there was very minimal records even documented. Important to note, this vehicle is 6 years old. I asked for the carfax instead, the carfax showed way more documentation from service records, odometer readings, etc. Well...the carfax also showed the vehicle had been in two accidents with one reporting SEVERE UNDERCARRIAGE damage. The dealership denied knowing this info ahead of time and refused to come down on their original price because "we don't use carfax here" (per salesman). They reported their service department had already inspected the vehicle and found nothing wrong. Keep in mind this was an inspection done prior to knowing the vehicle had been in two accidents. They messed up and didnt want to eat the cost, instead wanted to put their mistake on the customer to eat. The vehicle was also missing a seat...they claimed it was not supposed to have another seat, ironic because even their website listing included the seat (because that make and model always has that extra seat). They shrugged it off like it wasn't a big deal. *important* I asked them if they would tell any future customers inquiring about the vehicle that the carfax shows it has been in two accidents...they said "only if the customer ask for it" Two lessons learned: 1.don't shop at this dealership, 2. always ask for the carfax even if they use a different autocheck company! More
by Dustin
Other Employees Tagged: John Pamphilis
May 02, 2026
Billy Baker is a great salesman and he went above and beyond for me. Also Dragon is awesome and he went above and beyond for me beyond for me. Also Dragon is awesome and he went above and beyond for me More
by Jonishaw11
Other Employees Tagged: Dragon Zheng
April 30, 2026
Mr. Billy Baker is one of the best salesman at this dealership. He is very honest and informative. Helps assist you make the best decision for your new or used car needs. dealership. He is very honest and informative. Helps assist you make the best decision for your new or used car needs. More
by Kenwelch334
March 25, 2026
The sales person I had was Billy Baker and he was amazing great and wonderful. I couldn't have asked for a better sales representative. Thank you so so much Billy Baker for getting us in a vehicle. great and wonderful. I couldn't have asked for a better sales representative. Thank you so so much Billy Baker for getting us in a vehicle. More
by marilynw197900
Other Employees Tagged: Courtney Wilson, Dragon Zheng, Amanda Badgwell , Dylan Taylor
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