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Billy Baker

Overview Reviews (12)

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Billy Baker

Sales Consultant

Serra Nissan of Birmingham

1500 Center Point Pkwy
Birmingham, AL 35215

I have been a car salesman for 13yrs I believe in helping people learn and understand how to be able to find the best opportunity to make the right buying decision according to their situation. Most importantly I work for you the people and I am here to serve.

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4.6

12 Reviews

Overview Reviews (12)

Dealership Experience

1 yr, 4 mos

Industry Experience

14 yrs, 9 mos

4.6

12 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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12 Reviews of Billy Baker

May 02, 2026

Dealership Rating

Employee Rating

Billy Baker is a great salesman and he went above and beyond for me. Also Dragon is awesome and he went above and beyond for me beyond for me. Also Dragon is awesome and he went above and beyond for me More

by Jonishaw11

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dragon Zheng

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May 18, 2026 -

Serra Nissan of Birmingham responded

Thank you for sharing your positive experience with us! Our team at [Business Name] takes pride in providing exceptional service, and we are thrilled to hear that both Billy and Dragon exceeded your expectations. We appreciate your support!

April 30, 2026

Dealership Rating

Employee Rating

Mr. Billy Baker is one of the best salesman at this dealership. He is very honest and informative. Helps assist you make the best decision for your new or used car needs. dealership. He is very honest and informative. Helps assist you make the best decision for your new or used car needs. More

by Kenwelch334

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 18, 2026 -

Serra Nissan of Birmingham responded

Thank you for sharing your experience with Mr. Baker! We are proud to have him on our team as his honesty and knowledge truly make a difference for our customers. We appreciate your support and look forward to assisting you with all your future car needs!

March 25, 2026

Dealership Rating

Employee Rating

The sales person I had was Billy Baker and he was amazing great and wonderful. I couldn't have asked for a better sales representative. Thank you so so much Billy Baker for getting us in a vehicle. great and wonderful. I couldn't have asked for a better sales representative. Thank you so so much Billy Baker for getting us in a vehicle. More

by marilynw197900

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Courtney Wilson, Dragon Zheng, Amanda Badgwell, Dylan Taylor

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Mar 28, 2026 -

Serra Nissan of Birmingham responded

Thank you for the kind words! Everyone loves Billy!

Mar 28, 2026 -

marilynw197900 responded

Billy Baker will do everything that he could to get you a vehicle.

February 07, 2026

Dealership Rating

Employee Rating

Friendly staff, smooth and fast transaction. We got our vehicle the same day. Good service! We got our vehicle the same day. Good service! More

by fcpalisoc

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Theo Todd

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Feb 08, 2026 -

Serra Nissan of Birmingham responded

Thank you! We hope you enjoy your vehicle!

December 24, 2025

Dealership Rating

Employee Rating

Accommodating. Dang!!! 14 more words...don't know if I have 14 more words to type . ?? Dang!!! 14 more words...don't know if I have 14 more words to type . ?? More

by cynthiabrock24

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Billy Baker

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Dec 26, 2025 -

Serra Nissan of Birmingham responded

Thank you for your 5-star review of our sales staff and for choosing Serra Nissan for your vehicle needs! We appreciate your time and business, and we look forward to helping you in the future!

September 22, 2025

Dealership Rating

Employee Rating

Go somewhere else. Switched vehicles with a damaged. Then poorly repaired it. ruined new vehicle. Switched vehicles with a damaged. Then poorly repaired it. ruined new vehicle. More

by kymochoa

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Theo Todd , Sales Manager

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Sep 23, 2025 -

Serra Nissan of Birmingham responded

We are sorry to hear about your experience, and we apologize for the inconvenience. Once we identified the damage to your vehicle, we sent it to a vendor to complete the repair, however it was not up to par with our standards. We have since switched vendors in light of this experience, but we recognize the inconvenience. We encourage you to call us at 205-856-2544 if you would like to discuss this situation with a manager.

August 20, 2025

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Employee Rating

Met at the door by Mr Billy Baker and I couldn’t have asked for a better salesperson. asked for a better salesperson. More

by Pam L

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 21, 2025 -

Serra Nissan of Birmingham responded

Pam, thank you for your awesome review highlighting one of our sales professionals! We greatly appreciate the opportunity to help you with your vehicle purchase, and we thank you for choosing Serra Nissan. We hope to serve you again in the future!

July 28, 2025

Dealership Rating

Employee Rating

Very good experience. Will buy another auto there in the future or recommend family or friends. . Will buy another auto there in the future or recommend family or friends. . More

by Lw

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Theo Todd

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Jul 29, 2025 -

Serra Nissan of Birmingham responded

Thank you for your positive review, and for trusting our team here at Serra Nissan with your new vehicle needs! We welcome you to the Serra family, and we look forward to the next time we are able to assist you or your family with any sales or service needs!

May 06, 2025

Dealership Rating

Employee Rating

Billy really helped me to find a nice, affordable, dependable car. I recommend his services dependable car. I recommend his services More

by snaustin

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dragon Zheng

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May 06, 2025 -

Serra Nissan of Birmingham responded

Thank you so much for a great review highlighting one of our dedicated sales professionals! We congratulate you on your new car, and want to thank you for trusting our team with your vehicle needs. We hope that you will continue to choose Serra Nissan for any future vehicle needs as well!

April 30, 2025

Dealership Rating

Employee Rating

Mr. Billy Baker & Mr. Vincent were so attentive to my wants & needs. ♥ Very nice Staff. Mr. V. Wanted to make sure I had what I wanted. Billy had been my Salesman in the past, so I knew I wanted him wants & needs. ♥ Very nice Staff. Mr. V. Wanted to make sure I had what I wanted. Billy had been my Salesman in the past, so I knew I wanted him to be the next car Salesman I used to pirchade my next vehicle. More

by no20

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Vince Lavender, Dragon Zheng

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May 01, 2025 -

Serra Nissan of Birmingham responded

Thank you so much for your glowing review! We are honored to have been able to serve you, and we sincerely thank you for choosing our team for your vehicle purchase. Welcome to the Serra family - we look forward to serving you in the future as well!