Zac Willis
Zac Willis at Serra Nissan of Birmingham

Zac Willis | Page 2

Sales Manager

Serra Nissan of Birmingham

1500 Center Point Pkwy
Birmingham, AL 35215

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4.6
118 Reviews
4.6

118 Reviews

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118 Reviews of Zac Willis

September 08, 2024

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The paper work was very fast l will tell family and friends about this dealership More

by Reather Alexander
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Recommend Dealer
Yes

Other Employees Tagged: Angel Borja

Sep 27, 2024

Serra Nissan of Birmingham responded

Thank you very much for your kind review! We are grateful that you chose Serra Nissan for the purchase of your new vehicle, and appreciate your recommendation to friends and family. We look forward to seeing you again if you are in need of service or a vehicle!

September 03, 2024

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I did this survey for Volkswagen, I hope it counts for nissian, Nissan always take care of me and offer great service More

by paris.powell10197
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Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Courtney Wilson, Jeff Roe, Payden Sewell , Amanda Badgwell, Matt Henry, Madison Whisenant

Sep 27, 2024

Serra Nissan of Birmingham responded

Thank you very much for your praise of Serra Nissan, we deeply appreciate your business! We hope you will continue to choose Serra Nissan for any service or sales needs you have, and we look forward to seeing you again!

August 25, 2024

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It was fast and professional done with time of matter. Kept me update on car More

by blessedmom8889
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Recommend Dealer
Yes

Other Employees Tagged: Ricardo Ibarra, Angel Borja, Curtis Lloyd, Scott Fuller , Amanda Badgwell, Seth Franks, Matt Henry, Randy Hicks, Eric Johnson

Sep 27, 2024

Serra Nissan of Birmingham responded

Thank you for your review, we are so glad that we were able to earn your business and meet your expectations! We hope you will return to Serra Nissan for any future vehicle needs, and look forward to serving you again!

August 23, 2024

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I absolutely love the staff. Everyone is so kind and willing to help. King and other staff really operate in the SPIRIT OF EXCELLENCE!! More

by susanmcdonald779
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Recommend Dealer
Yes

Other Employees Tagged: Angel Borja, Scott Fuller, Courtney Wilson, Jeff Roe, Payden Sewell , Amanda Badgwell, Matt Henry, Madison Whisenant, DRAGON, VINCE. ALL GET 5 STARS!!

Sep 27, 2024

Serra Nissan of Birmingham responded

As a dealership that prides ourself on customer service and staff that go above and beyond, we are so grateful and appreciative of this review! We sincerely hope you will continue to come to Serra Nissan for all your car needs!

August 09, 2024

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Amanda was helpful getting same day appt, but thats about it. They never got approval for the diagnostic test and charged me $200 and it’s the same test advance auto does. The test told them exact my what I More

by zduckett
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Scott Fuller, Jeff Roe, Payden Sewell , Amanda Badgwell, Madison Whisenant

Aug 09, 2024

Serra Nissan of Birmingham responded

We greatly appreciate our customers. We don't always realize that we may fall short from time to time on our customer service without these reviews. We sincerely apologize and have implemented a new policy that service customers must be walked to their vehicles when picking up their cars. Advance Auto is a wonderful place to pick up parts for vehicles. However, most of their employees are on an hourly rate and most are not certified mechanics. Our technicians diagnose vehicle problems not just with a computer, but by their knowledge and training. With this knowledge also comes a price and unfortunatley that charge gets passed on to the customer. If any repairs would have been required, the diagnostic fee would have been waived. Again, we thank you for your feedback and hope that, with the customer service changes we are implementing, you will give us a another chance in the future.

June 19, 2024

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I purchased an Altima. This was my 2nd Altima from Serra. They are great folks to trade with, I’ll return to Serra for my next purchase. More

by Rod jennings
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Recommend Dealer
Yes

Other Employees Tagged: Matt Henry, Theo and Alex were 1st class salesmen. There were also 5 star employees.

June 19, 2024

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Took great care of me when I had a total loss. Would definitely recommend them! More

by Zwillis
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Recommend Dealer
Yes

June 17, 2024

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Good service and low wait times. Good overall experience there with the company. Will return. More

by pdthom1227
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Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Courtney Wilson, Jeff Roe, Payden Sewell , Amanda Badgwell, Matt Henry, Madison Whisenant

May 30, 2024

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Great service. Timing ok. Amanda gave me positive info I needed to know. I was able to take care of some. More

by collierdonna867
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell

May 29, 2024

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I had a very good experience dealing with Cam he is very courteous and willing to go the extra mile. More

by sd3972
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Recommend Dealer
Yes

Other Employees Tagged: Cam

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