Yvonne Russell
Yvonne Russell at Jackson Acura
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Yvonne Russell

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

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4.8
1,640 Reviews

Industry Experience

27 yrs, 5 mos

Specialties & Trainings

B.A. Business Leadership

4.8

1,640 Reviews

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1640 Reviews of Yvonne Russell

December 25, 2024

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Everyone at Jackson Acura is customer oriented and helpful. Yvonne reviewed the entire invoice with me and answered all my questions. More

by Juli
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Recommend Dealer
Yes

December 25, 2024

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Yvonne was personable, kind and very communicative as a service consultant. Jackson Acura dealership was beautiful and clean. All employees I spoke with were nice and willing to help. I even received a rid More

by KENNEDY9898
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Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones , Corday (I think) who valeted me

December 22, 2024

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I’ve already sent in my review right after my good experience with Yvonne. But since then I’ve received many, many, many more requests for reviews! I think one is enough! More

by sharront
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Recommend Dealer
Yes

December 17, 2024

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I recently had an exceptional customer service experience with Acura, specifically regarding my RDX. Yvonne, the service representative, went above and beyond to ensure that my vehicle was taken care of with More

by Layne
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Recommend Dealer
Yes

December 15, 2024

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Ivonne Russell is my Service Advisor at Jackson Acura and she is awesome. I always feel so comfortable dealing with her! More

by THEMAMA01
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Recommend Dealer
Yes

December 11, 2024

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Great service and professional staff. Service quality is very good on time and with recommendations. Thanks More

by arajput2473
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Recommend Dealer
Yes

December 06, 2024

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I am very satisfied with the quality customer service that I received from Jackson Acura! More

by pjlfree
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Recommend Dealer
Yes
Dec 10, 2024

Jackson Acura responded

Thank you so much for your 5-star review! We're thrilled to hear that you are very satisfied with the quality of customer service you received. Providing a seamless and enjoyable experience is always our top priority, and your feedback means a great deal to us. If there’s anything you need in the future, don’t hesitate to reach out. We’re always here to help and look forward to serving you again! Warm Regards, Jackson Acura Team

December 04, 2024

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Very helpful and knowledgeable in reference of my MDX, she is always willingly to listen to my concerns. More

by sharon_devore
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Recommend Dealer
Yes
Dec 10, 2024

Jackson Acura responded

Thank you for your thoughtful 5-star review! We're delighted to hear about your positive experience with our team. It's wonderful to know that the support you received was both helpful and attentive to your concerns. We take pride in providing knowledgeable and considerate service to ensure our customers feel heard and confident about their vehicles. If you ever have additional questions or need assistance in the future, don’t hesitate to reach out. We look forward to welcoming you back! Warm Regards, Jackson Acura Team

December 03, 2024

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Excellent customer service by Mike Maximillian & Yvonne in resolving an issue I faced when setting up the service appt. More

by jtricandure
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Recommend Dealer
Yes
Dec 10, 2024

Jackson Acura responded

Thank you for your 5-star review! We’re thrilled to hear that Mike, Maximillian, and Yvonne were able to provide you with excellent customer service while resolving your service issue. At Jackson Acura, we prioritize integrity, transparency, and a customer-first approach, ensuring that every experience is smooth, professional, and personalized. If you should need anything else, please don't hesitate to reach out. We're grateful that you took the time to share your feedback and look forward to continuing to serve you in the future! Warm Regards, Jackson Acura Team

November 27, 2024

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Everyone from the receptionist to the General Manager treated us like we were the most valued people they had ever met! More

by SHERRYJEFF1
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Recommend Dealer
Yes
Dec 10, 2024

Jackson Acura responded

Thank you for sharing your experience! We’re thrilled to hear that you felt valued and well taken care of by our team. Providing exceptional service and creating a welcoming environment are at the heart of our business values, and it’s wonderful to know we succeeded in making your visit memorable. If there’s anything else we can assist you with, please don’t hesitate to reach out. We appreciate your kind words and look forward to serving you again! Warm Regards, Jackson Acura Team

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