I’ve already sent in my review right after my good
experience with Yvonne. But since then I’ve received many, many, many more requests for reviews! I think one is enough!
experience with Yvonne. But since then I’ve received many, many, many more requests for reviews! I think one is enough!
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by sharront
Verified Customer
Verified Customer
Service Price Transparency
I recently had an exceptional customer service experience
with Acura, specifically regarding my RDX. Yvonne, the service representative, went above and beyond to ensure that my vehicle was taken care of with
with Acura, specifically regarding my RDX. Yvonne, the service representative, went above and beyond to ensure that my vehicle was taken care of with the utmost professionalism and attention to detail. She was knowledgeable, friendly, and genuinely committed to providing a seamless service experience.
Regards,
Layne G
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by Layne
Service Price Transparency
Ivonne Russell is my Service Advisor at Jackson Acura and
she is awesome. I always feel so comfortable dealing with her!
she is awesome. I always feel so comfortable dealing with her!
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by THEMAMA01
Verified Customer
Verified Customer
Service Price Transparency
Great service and professional staff.
Service quality is very good on time and with recommendations. Thanks
Service quality is very good on time and with recommendations. Thanks
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by arajput2473
Verified Customer
Verified Customer
Service Price Transparency
I am very satisfied with the quality customer service
that I received from Jackson Acura!
that I received from Jackson Acura!
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by pjlfree
Verified Customer
Verified Customer
Service Price Transparency
Dec 10, 2024 -
Jackson Acura responded
Thank you so much for your 5-star review! We're thrilled to hear that you are very satisfied with the quality of customer service you received. Providing a seamless and enjoyable experience is always our top priority, and your feedback means a great deal to us.
If there’s anything you need in the future, don’t hesitate to reach out. We’re always here to help and look forward to serving you again!
Warm Regards,
Jackson Acura Team
Very helpful and knowledgeable in reference of my MDX,
she is always willingly to listen to my concerns.
she is always willingly to listen to my concerns.
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by sharon_devore
Verified Customer
Verified Customer
Service Price Transparency
Dec 10, 2024 -
Jackson Acura responded
Thank you for your thoughtful 5-star review! We're delighted to hear about your positive experience with our team. It's wonderful to know that the support you received was both helpful and attentive to your concerns.
We take pride in providing knowledgeable and considerate service to ensure our customers feel heard and confident about their vehicles. If you ever have additional questions or need assistance in the future, don’t hesitate to reach out. We look forward to welcoming you back!
Warm Regards,
Jackson Acura Team
Excellent customer service by Mike Maximillian & Yvonne
in resolving an issue I faced when setting up the service appt.
in resolving an issue I faced when setting up the service appt.
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by jtricandure
Verified Customer
Verified Customer
Service Price Transparency
Dec 10, 2024 -
Jackson Acura responded
Thank you for your 5-star review! We’re thrilled to hear that Mike, Maximillian, and Yvonne were able to provide you with excellent customer service while resolving your service issue. At Jackson Acura, we prioritize integrity, transparency, and a customer-first approach, ensuring that every experience is smooth, professional, and personalized.
If you should need anything else, please don't hesitate to reach out. We're grateful that you took the time to share your feedback and look forward to continuing to serve you in the future!
Warm Regards,
Jackson Acura Team
Everyone from the receptionist to the General Manager
treated us like we were the most valued people they had ever met!
treated us like we were the most valued people they had ever met!
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by SHERRYJEFF1
Verified Customer
Verified Customer
Service Price Transparency
Dec 10, 2024 -
Jackson Acura responded
Thank you for sharing your experience! We’re thrilled to hear that you felt valued and well taken care of by our team. Providing exceptional service and creating a welcoming environment are at the heart of our business values, and it’s wonderful to know we succeeded in making your visit memorable.
If there’s anything else we can assist you with, please don’t hesitate to reach out. We appreciate your kind words and look forward to serving you again!
Warm Regards,
Jackson Acura Team
I am very satisfied with the quality of service that I
received from Jackson Acura!!
received from Jackson Acura!!
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by pjlfree
Verified Customer
Verified Customer
Service Price Transparency
Nov 20, 2024 -
Jackson Acura responded
Thank you for your kind words! We are so glad to hear that you are satisfied with the quality of service you received at Jackson Acura. We always strive to deliver the best possible experience, and it’s great to know that we met your expectations. If you ever need anything else or have any questions, please don’t hesitate to reach out. We look forward to welcoming you back in the future!
Warm Regards,
Jackson Acura Team
Yvonne was awesome and took great care of our Acura.
We will continue to use Jackson Acura for our vehicles service.
We will continue to use Jackson Acura for our vehicles service.
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by sengebre
Verified Customer
Verified Customer
Service Price Transparency
Nov 20, 2024 -
Jackson Acura responded
Thank you for your wonderful review! We're so glad to hear that Yvonne took great care of your Acura. It's fantastic to know that you had such a positive experience. We truly appreciate your loyalty and look forward to continuing to serve you and your vehicle. If you need anything in the future, don’t hesitate to reach out!
Warm Regards,
Jackson Acura Team
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27 yrs, 5 mos
B.A. Business Leadership
