Yvonne Russell | Page 195

Engine issue fell under warranty Yvonne was wonderful to work with. Her communication and professionalism was top notch. Would definitely recommend dealership to a friend. Glad she Yvonne was wonderful to work with. Her communication and professionalism was top notch. Would definitely recommend dealership to a friend. Glad she was there for me. More

by nicwharton Verified Customer Verified Customer

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Very Impressed! Jackson Acura was able to evaluate our issue without an appointment and had us in and out with a fixed, clean car in under an hour for a reasonable pr Jackson Acura was able to evaluate our issue without an appointment and had us in and out with a fixed, clean car in under an hour for a reasonable price. We were shocked and impressed! More

by Gonzo5 Verified Customer Verified Customer

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Nice place to wait while service is being performed There are several comfortable areas to wait while the service is being performed - high top tables overlooking the service area, an area with couches There are several comfortable areas to wait while the service is being performed - high top tables overlooking the service area, an area with couches and chairs and a few work areas behind glass doors. If you have to wait for two hours for new tires, it helps to be comfortable. More

by susantucker06 Verified Customer Verified Customer

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In and out in one hour! Yvonne Russell processed my maintenance requests, plus a car wash in less than 60 minutes. In addition, she made good on a contracted maintenance ite Yvonne Russell processed my maintenance requests, plus a car wash in less than 60 minutes. In addition, she made good on a contracted maintenance item overlooked by a previous service agent. Jackson Acura is a 5-Star dealership in every sense! More

by Russ Verified Customer Verified Customer

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Above & beyond After being honored by appointment to program a new key fob, we were kindly offered a car wash as well as an oil change and were happy to do so. We After being honored by appointment to program a new key fob, we were kindly offered a car wash as well as an oil change and were happy to do so. We were in and out of there in just over an hour. The waiting areas and light snacks were very needed and a wonderful touch . Thanks guys & gals! More

by Lolliepop Verified Customer Verified Customer

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Fabulous! The past two times I've been lucky enough to get Yvonne. She's super friendly, super personable and makes the experience fun and easy, and quite hones The past two times I've been lucky enough to get Yvonne. She's super friendly, super personable and makes the experience fun and easy, and quite honestly I'd like to be like her someday! She's knowledgeable; she takes the time to go over what will be done beforehand and quick estimate of what the costs will be, and then she thoroughly reviews the inspection with me to keep me abreast of any future issues that may arise so I can plan accordingly. Not only that, but the service department is quick. I'd settled in to get some work done in one of the work cubicles, and before I'd even got into the groove of work, she knocked on the door to tell me my car was finished and I could be on my way. I look forward to coming to Jackson Acura because of her, and because of the quick and excellent service I get! More

by pm1985 Verified Customer Verified Customer

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Very accomodating Yvonne was very accomodating and friendly. Arranged for us to get a rental car as the service was to last at least three hours. This enabled us to c Yvonne was very accomodating and friendly. Arranged for us to get a rental car as the service was to last at least three hours. This enabled us to complete some Christmas shopping at the nearby mall. More

by mistyw0319 Verified Customer Verified Customer

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Jackson Rocks The best , I accounted many dealerships in my life. JA IS the best so far. They do the best. Gerry is one so kind on what he does. The best , I accounted many dealerships in my life. JA IS the best so far. They do the best. Gerry is one so kind on what he does. More

by romainkonou Verified Customer Verified Customer

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Was my major tune up at 112k miles Yvonne Russell was great to work with. She went through all the necessary recommended maintenance items, explained why they needed to be repaired and Yvonne Russell was great to work with. She went through all the necessary recommended maintenance items, explained why they needed to be repaired and the app. total cost. I received a loaner vehicle while my maintenance was being done and the work was completed on time More

by BRUCEFICK Verified Customer Verified Customer

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Best Acura dealership out of the 5 I’ve been to. Hands down I’ve had great experiences each time I’ve visited here. The other Acura dealers in Atlanta have terrible customer service. It’s worth the over an h I’ve had great experiences each time I’ve visited here. The other Acura dealers in Atlanta have terrible customer service. It’s worth the over an hour drive for me. More

by Perry In Dallas Ga Verified Customer Verified Customer

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