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Yvonne Russell
2,043 Reviews
2,043 Reviews
Write a ReviewIndustry Experience
29 yrs, 3 mos
Specialties & Trainings
B.A. Business Leadership
2043 Reviews of Yvonne Russell
January 04, 2019
Oil change/routine Once again another great visit. Thank you Yvonne for such professionalism. Yvonne made sure I had everything I needed and she went the extra mile to h Once again another great visit. Thank you Yvonne for such professionalism. Yvonne made sure I had everything I needed and she went the extra mile to have a tech check on some other concerns. More
by kjabdulk58
Verified Customer
January 03, 2019
Excellent people I have dealt with Jackson Acura for 6 plus years. Paul Silverman is always honest and dependable and great to help me find the right vehicle that meet I have dealt with Jackson Acura for 6 plus years. Paul Silverman is always honest and dependable and great to help me find the right vehicle that meets both my needs and prici point. It was my first experience with Yvonne in December but she was very helpful and prompt with getting me in and out of service. More
by elainecompton511
Other Employees Tagged: Paul Silverman
December 29, 2018
Top notch Service was excellent. All details were explained and results were provided electronically. The car was ready when promised. Definitely recommend Yvon Service was excellent. All details were explained and results were provided electronically. The car was ready when promised. Definitely recommend Yvonne and Jackson Acura to others. More
by Happy Honda Owner
December 28, 2018
Good service No complaints, good service. Recommend dash and counsel area wipe down as part of car wash service. Overall, quick and timely. Can see their dedica No complaints, good service. Recommend dash and counsel area wipe down as part of car wash service. Overall, quick and timely. Can see their dedication. More
by REDDYKC1229
December 27, 2018
Above and beyond! Ran over a curb and blew a tire and live in Buckhead. My car was in a place where a tow truck could not enter and Of course there are no spare tires Ran over a curb and blew a tire and live in Buckhead. My car was in a place where a tow truck could not enter and Of course there are no spare tires in the newer cars! They brought a tire off a loaner down to me from Alpharetta and put it on my car. Took my rim and tire back to the dealership and and put my new tire on. I just drove to the dealership and they put my new tire and old rim back on. What service! More
by HOPPEPKJ1
Other Employees Tagged: Sergei Potapoff, Rodney Jones
December 27, 2018
good customer service; timely the customer service rep was very knowledgeable and the service was done in a timely manner. The service area is very clean and very inviting. the customer service rep was very knowledgeable and the service was done in a timely manner. The service area is very clean and very inviting. More
by zappp
December 24, 2018
Tire change and wheel balancing Yvonne has been a wonderful service advisor. He did meet the SLA of <= 2 hours for both service. But, could have offered discount on tire prices or la Yvonne has been a wonderful service advisor. He did meet the SLA of <= 2 hours for both service. But, could have offered discount on tire prices or labor charges. More
by pacslaks
December 24, 2018
Awesome! In simple words -Best customer service provided by Yvonne Russell. The service team recommends only what is needed and and the staff is extremely cour In simple words -Best customer service provided by Yvonne Russell. The service team recommends only what is needed and and the staff is extremely courteous and professional. Great Team Work! More
by metakris
December 23, 2018
Excellent and friendly service. Yvonne provided excellent and friendly service while we waited for our vehicle to be serviced. Service was quick and high quality. Purchased the veh Yvonne provided excellent and friendly service while we waited for our vehicle to be serviced. Service was quick and high quality. Purchased the vehicle at this dealership. More
by Larry
December 21, 2018
Fast, excellent service with a smile! Went in for oil change and tire rotation. My car has a bike rack on top, so they couldn’t put it through the car wash. My service advisor personally Went in for oil change and tire rotation. My car has a bike rack on top, so they couldn’t put it through the car wash. My service advisor personally went and hand washed it instead and then added a discount! Great prices and always friendly staff. More
by gregbwright
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