1,884 Reviews
Write a ReviewIndustry Experience
28 yrs, 11 mos
Specialties & Trainings
B.A. Business Leadership
1884 Reviews of Yvonne Russell
September 22, 2018
Service as promised within the time frame The service personnel are both professional and very pleasant to deal with. Procedures are in place to reduce any wait time and the waiting area is pl The service personnel are both professional and very pleasant to deal with. Procedures are in place to reduce any wait time and the waiting area is pleasant with accommodation for computers. More
Other Employees Tagged: Jimmy
September 22, 2018
Oil change and check Excellent experience from beginning to end. On time and honest! Just a standard service but liked the flexibility of changing the time by text . Tha Excellent experience from beginning to end. On time and honest! Just a standard service but liked the flexibility of changing the time by text . Thanks More
September 21, 2018
"Yet Another Triumph" I had to have my RDX serviced the afternoon before early morning surgery. Yvonne was able to get me done in time for SUCCESFUL surgery. I had to have my RDX serviced the afternoon before early morning surgery. Yvonne was able to get me done in time for SUCCESFUL surgery. More
Other Employees Tagged: Brittiany Byas, Brittany got me checked in in a very curteous and friendly manner
September 20, 2018
Great experience Consultative approach that helped to keep costs reasonable. Staff was very friendly and helpful. THey waiting area had plenty of amenities. I will Consultative approach that helped to keep costs reasonable. Staff was very friendly and helpful. THey waiting area had plenty of amenities. I will definitely be back! More
September 19, 2018
#1 in Acura Service Getting my Acura serviced at Jackson Acura is the best experience ever. Their service department is top notch shop. They did the usual B1 service but Getting my Acura serviced at Jackson Acura is the best experience ever. Their service department is top notch shop. They did the usual B1 service but also detected a major engine acceleration issue and fixed it. Thanks to Yvonne and Paul for making sure that nothing was left pending. The vehicle runs as smooth as new. Thanks again. Excellent service! More
Other Employees Tagged: Paul Silverman
September 19, 2018
2015 TLX Service Brittany was great to work with and went the extra mile to get the service done in minimal time. From making the appointment to getting the car into s Brittany was great to work with and went the extra mile to get the service done in minimal time. From making the appointment to getting the car into service to making sure all the service items were completed. I have bought several Acura's from this dealership and the service department is always top-notch. I would recommend this dealership. Everyone at Jackson takes the additional step to provide great service. More
Other Employees Tagged: Reggie Hammond , Brittiany Byas
September 17, 2018
Excellent Customer Service Jackson Acura Service and Parts department has exceeded my expectation. All around welcoming environment and great staff. Please keep up the great wor Jackson Acura Service and Parts department has exceeded my expectation. All around welcoming environment and great staff. Please keep up the great work. Thank you. More
Other Employees Tagged: Stephen Renaldo (Parts Director)
September 17, 2018
Speedy service. Great accommodations. Rapid service. Yvonne helpful and engaging. Facilities clean and welcoming. Snacks and coffee available. Staff pleasant and courteous. Service was co Rapid service. Yvonne helpful and engaging. Facilities clean and welcoming. Snacks and coffee available. Staff pleasant and courteous. Service was completed faster than anticipated. Been a customer for over 10 years now. More
September 15, 2018
Regular maintenance The service was excellent. Yvonne took care of my request in a very efficient way. She updated me on possible additional services and made me feel l The service was excellent. Yvonne took care of my request in a very efficient way. She updated me on possible additional services and made me feel like a valued customer. More
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