Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 187

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.9
1,884 Reviews
4.9

1,884 Reviews

Write a Review

Industry Experience

28 yrs, 11 mos

Specialties & Trainings

B.A. Business Leadership

1884 Reviews of Yvonne Russell

September 14, 2018

Dealership Rating
Employee Rating

Battery Replacement The staff took care of the replacement of my battery in 45 minutes. They were ready at the time the appointment was scheduled. Great service! More

by V_MADEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Sep 14, 2018

Jackson Acura responded

Thank you for leaving this positive review for our service department!

September 12, 2018

Dealership Rating
Employee Rating

Quality Service The service department personnel at Jackson Acura are professional and competent. We get both of our TLs serviced at Jackson, and have grown to trus More

by T Forst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2018

Jackson Acura responded

Thank you for taking the time to leave this positive review for our service department!

September 10, 2018

Dealership Rating
Employee Rating

I walked into Jackson Acura and was treated like family! I had the worst luck with my car... transmission finally went out on my 2007. It was in bad shape. From the minute I contacted Yvonne in service I was More

by xoxoangelxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sergei Potapoff, Joey Andrews

Sep 11, 2018

Jackson Acura responded

Thank you for taking the time to leave this positive review for Yvonne and Sergei!

September 10, 2018

Dealership Rating
Employee Rating

B1 service was required Tires were not rotated Brakes still squeak $ 300 charged. I could have gone to AAA or jiffy and got the brakes replaced and service for half the pr More

by sthuppul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 12, 2018

Jackson Acura responded

If you would like to speak more about your most recent experience, please call 770-650-4000 and ask for Gabrielle.

September 08, 2018

Dealership Rating
Employee Rating

Yvonne is Fabulous The Service department never disappoints . They are know what customer service means I was greeted immediately , taken care of , and my visit was qu More

by NIQUE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2018

Jackson Acura responded

Thank you for taking the time to leave this positive review for Yvonne!

August 30, 2018

Dealership Rating
Employee Rating

friendly service I had a nail in my tire and the service staff got me into service quickly and called me when the service was completed. Friendly and competent. More

by annfatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittiany Byas

Aug 31, 2018

Jackson Acura responded

Thank you for leaving this positive review!

August 30, 2018

Dealership Rating
Employee Rating

Thank you Yvonne! Yivone was so nice and very professional! The service was great and we love working with Jackson Acura! I love working with you... Thank you Yvonne! More

by yossi.benhaim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2018

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne!

August 25, 2018

Dealership Rating
Employee Rating

Great Service!! I went in for an A1 service. The waiting room made the wait comfortable. Service was done in an adequate time. Service was explained and results of ch More

by rnanca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2018

Jackson Acura responded

Thank you for taking the time to leave this 5-star review!

August 23, 2018

Dealership Rating
Employee Rating

She charged me for the service and I paid for a maintenance. She charged me for the service and I had a maintenance plan that I bought when I got my car. She were supossed to handle but she never did it. More

by claudia2gaviria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 24, 2018

Jackson Acura responded

Claudia, I just spoke to Yvonne and she's is communicating with Acura --working on getting this resolved for you. Please reach out to Yvonne as soon as possible so we can reimburse you. If you have any questions, call 770-650-4000 and ask for Gabrielle and I'll be sure to get this taken care of for you.

August 22, 2018

Dealership Rating
Employee Rating

Constantly Exceeding My Expectations I had the pleasure or working with Yvonne. She was even kind enough to honor my discount for me when I forgot it. Thank you! More

by chris.hartman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2018

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne!

Dealership Inventory (232 Vehicles)

new 2026 Acura Integra car, priced at $55,295
2026 Acura Integra
new
Urban Gray Pearl exterior
Manual
Front-wheel Drive
new 2026 Acura Integra car, priced at $40,495
2026 Acura Integra
new
Solar Silver Metallic exterior
Manual
Front-wheel Drive
new 2026 Acura RDX car, priced at $54,300
2026 Acura RDX
new
Canyon River Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Acura MDX car, priced at $68,950
2026 Acura MDX
new
Liquid Carbon Metallic exterior
Automatic
All-wheel Drive
new 2026 Acura RDX car, priced at $52,750
2026 Acura RDX
new
Majestic Black Pearl exterior
Automatic
All-wheel Drive
new 2026 Acura Integra car, priced at $41,095
2026 Acura Integra
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive