Yvonne Russell | Page 189

Service Had to get ad-hoc service done, Yvonne was great to work with, she took care of it right away and helped with multi-point inspection to make sure no o Had to get ad-hoc service done, Yvonne was great to work with, she took care of it right away and helped with multi-point inspection to make sure no other issues with vehicle. Thank you Yvonne !! More

by SP Verified Customer Verified Customer

Report | Print

Awesome! I will always go to this dealership. Service was A1. Everyone was helpful and friendly going above and beyond to help even helping for a service that I will always go to this dealership. Service was A1. Everyone was helpful and friendly going above and beyond to help even helping for a service that wasn't there for. More

by taneishan.wilson Verified Customer Verified Customer

Report | Print

Oil Change Went for an oil change. I purchased the Jackson Service plan when I got the car and feel like it's worth it. They provide a summary of how many serv Went for an oil change. I purchased the Jackson Service plan when I got the car and feel like it's worth it. They provide a summary of how many services you have left on the plan each time and send a summary email so you always know where you stand. I initially thought I needed my cabin and air filters changed, but Yvonne said for us to just take a look at them first before changing them if that's not needed. I appreciated her looking out for me. She brought them to me to show me what they looked like while I was in the waiting area and told me they were ok until the next service but I went ahead and had them changed anyway because I have some long road trips coming up, but again, appreciate honesty and not charging for work unless it's needed. More

by kara0377 Verified Customer Verified Customer

Report | Print

Great Customer Service Clean, friendly and most importantly quiet environment. Great customer service. Ms. Russell provided excellent customer service. Car was serviced q Clean, friendly and most importantly quiet environment. Great customer service. Ms. Russell provided excellent customer service. Car was serviced quickly and was cleaned when it was returned. No complaints. More

by elbertbruno Verified Customer Verified Customer

Report | Print

Maintenance Very professional staff. Yvonne kept me informed and updated me on the progress. Courteous staff, and inviting waiting area. Work was completed in a Very professional staff. Yvonne kept me informed and updated me on the progress. Courteous staff, and inviting waiting area. Work was completed in a timely manner. Will recommend this dealership anytime More

by padair Verified Customer Verified Customer

Report | Print

Fantastic My experience at Jackson Acura was seamless. I had great costumer service, and was greeted immediately when I pulled into the service drive. My servi My experience at Jackson Acura was seamless. I had great costumer service, and was greeted immediately when I pulled into the service drive. My service advisor, Yvonne Russell, was very efficient and professional. My car was taken care of quickly and I was on my way! More

Report | Print

Acura Service I bring my Acura here for service. My previous service advisor is no longer there and this time I worked with Yvonne. She was very thorough with great I bring my Acura here for service. My previous service advisor is no longer there and this time I worked with Yvonne. She was very thorough with great customer service. Definitely recommend. More

by Yana Verified Customer Verified Customer

Report | Print

Pleasant experience Yvonne handled my appointment in the best possible way: no nickle and diming, addressed my concerns and prioritized my service items based on my lease Yvonne handled my appointment in the best possible way: no nickle and diming, addressed my concerns and prioritized my service items based on my lease situation and condition of my car. More

by prinsloopower Verified Customer Verified Customer

Report | Print

Service as promised within the time frame The service personnel are both professional and very pleasant to deal with. Procedures are in place to reduce any wait time and the waiting area is pl The service personnel are both professional and very pleasant to deal with. Procedures are in place to reduce any wait time and the waiting area is pleasant with accommodation for computers. More

by DYANNE.TILLER Verified Customer Verified Customer

Report | Print

Oil change and check Excellent experience from beginning to end. On time and honest! Just a standard service but liked the flexibility of changing the time by text . Tha Excellent experience from beginning to end. On time and honest! Just a standard service but liked the flexibility of changing the time by text . Thanks More

by MARC_TEPPER5 Verified Customer Verified Customer

Report | Print