Yuri Crawford
Yuri Crawford at Toyota of Cool Springs
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Yuri Crawford

Finance Manager

Toyota of Cool Springs

1875 W McEwen Dr
Franklin, TN 37067

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4.9
58 Reviews

Dealership Experience

5 yrs, 2 mos

4.9

58 Reviews

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58 Reviews of Yuri Crawford

January 20, 2025

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Employee Rating

Alan was awesome, worked well with credit and got me in a new car, he worked his magic and we bought 2 cars from him. 10 out of 10. More

by laurafoster03
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Alan Richardson

Jan 22, 2025

Toyota of Cool Springs responded

Hi, thank you so much for your feedback about Toyota of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope to see you soon!

January 17, 2025

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Jim Gile is an amazing professional. Have done multiple deals with Jim, and Toyota cool springs. Super happy to know him and have his expertise for our whole family. Choosing Jim is th More

by Thanks2usincerely
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jim Gile

Jan 20, 2025

Toyota of Cool Springs responded

Hi, thank you so much for your feedback about Toyota of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2024

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Jeff made this process so smooth. He answered all the questions we had and brought up different things to consider that I might need/ or not like in a case to help narrow down my deci More

by Rosemary
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Williams

October 31, 2024

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Alan was really responsive, gave the exact model and options I requested and was mindful of price and transparent. More

by Tim
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Recommend Dealer
Yes

Other Employees Tagged: Alan Richardson

Nov 02, 2024

Toyota of Cool Springs responded

Hi Tim, we're happy you found our staff to be supportive during your experience here at Toyota of Cool Springs. Feel free to reach out to us if you need anything. Have a wonderful day.

August 23, 2024

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I had the best car buying experience with Carlton from Toyota of Cool Springs! He was so amazing and knowledgeable at helping me through this process. Highly recommend! More

by Leslierobison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlton Sandrell

Aug 25, 2024

Toyota of Cool Springs responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Toyota of Cool Springs, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

August 20, 2024

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I did my research in finding a highly rate dealer and sales professional. Alan Richardson did not disappoint, I went in with what I wanted and Alan was creative in not only matching the vehicle but the More

by JD Nashville
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Recommend Dealer
Yes

Other Employees Tagged: Alan Richardson

Aug 24, 2024

Toyota of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Cool Springs! We do hope we can be of assistance in the future. Take care!

August 16, 2024

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I waited much longer than promised to receive the car that I ordered, and ended up purchasing a more expensive car than what I ordered because what I ordered never came. It was up to me to call and chec More

by laura
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlton Sandrell

Aug 18, 2024

Toyota of Cool Springs responded

Hi Laura, thank you for taking the time to leave us feedback about your experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 16, 2024

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Had a great experience at a dealer despite all the horror story’s I’ve heard Alan was the best More

by Hrcaldwell98
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Alan Richardson

Aug 17, 2024

Toyota of Cool Springs responded

Hello, we are pleased to hear of your experience with us here at Toyota of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 26, 2024

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Excellent service and attentive, knowledgeable sales staff. Special thanks to Jim Gile who helped me through several weeks of my shopping and decision making. Great job!! More

by Bill
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jim Gile , Jason Skaradowski

Apr 29, 2024

Toyota of Cool Springs responded

Hi Bill, thank you so much for your feedback about Toyota of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 27, 2024

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Smooth and easy process through the entire process. They had good communication and weren’t too pushy. It’s nice when someone listens to what you actually want rather than pushing something that doesn’ More

by carsonpearce56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan Richardson , Roger Garcia

Mar 02, 2024

Toyota of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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