Yuri Crawford

Alan was really responsive, gave the exact model and options I requested and was mindful of price and transparent. options I requested and was mindful of price and transparent. More

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I had the best car buying experience with Carlton from Toyota of Cool Springs! He was so amazing and knowledgeable at helping me through this process. Highly recommend! Toyota of Cool Springs! He was so amazing and knowledgeable at helping me through this process. Highly recommend! More

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I did my research in finding a highly rate dealer and sales professional. Alan Richardson did not disappoint, I went in with what I wanted and Alan was creative in not only matching the vehicle but the sales professional. Alan Richardson did not disappoint, I went in with what I wanted and Alan was creative in not only matching the vehicle but the financial requirements. If you are interested in a new Toyota or are in the market for a used vehicle you should reach out to Alan he will take care of you from beginning to end. Thank you Alan! Also shot out to Yuri in Finance, thank you for the quick paper work and #goarmy. More

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Had a great experience at a dealer despite all the horror story’s I’ve heard Alan was the best story’s I’ve heard Alan was the best More

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I waited much longer than promised to receive the car that I ordered, and ended up purchasing a more expensive car than what I ordered because what I ordered never came. It was up to me to call and chec that I ordered, and ended up purchasing a more expensive car than what I ordered because what I ordered never came. It was up to me to call and check on my car every month or two, when I was told shipments should be coming every couple of weeks. Toyota was usually responsive when I called, but was not proactive in communicating. Carlton took over helping me at purchase time and was easy to work with. More

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Excellent service and attentive, knowledgeable sales staff. Special thanks to Jim Gile who helped me through several weeks of my shopping and decision making. Great job!! staff. Special thanks to Jim Gile who helped me through several weeks of my shopping and decision making. Great job!! More

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Smooth and easy process through the entire process. They had good communication and weren’t too pushy. It’s nice when someone listens to what you actually want rather than pushing something that doesn’ They had good communication and weren’t too pushy. It’s nice when someone listens to what you actually want rather than pushing something that doesn’t work for you. More

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I was very impressed with the staff and the treatment they gave us. They are truly awesome and set the bar high for all dealerships. they gave us. They are truly awesome and set the bar high for all dealerships. More

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From initial communication, to working through a trade and purchase, to closing, the entire team was fantastic to work with. Alan and Yuri were friendly, helpful, and professional. Most of all they were and purchase, to closing, the entire team was fantastic to work with. Alan and Yuri were friendly, helpful, and professional. Most of all they were low pressure and open through the entire process. I'll be back for future purchases. More

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Totally professional. No pressure tactics. Highly recommend. My buying experience was relaxing and everyone I encountered were super friendly. No pressure tactics. Highly recommend. My buying experience was relaxing and everyone I encountered were super friendly. More

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