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Yessi Lopez
Yessi Lopez at Lake Chevrolet
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Yessi Lopez

Service Advisor

Lake Chevrolet

4100 South 27th Street
Milwaukee, WI 53221

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4.2
12 Reviews
4.2

12 Reviews

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12 Reviews of Yessi Lopez

January 07, 2025

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Employee Rating

This is the best place to find your dream car. The staff is amazing and will do whatever they can to see you off in your new car. More

by amandaemrath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Pozarski, John Webler, Nick Harmon, Cameron Allen, Jose Cruz, Jonathan Colin

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Jan 08, 2025

Lake Chevrolet responded

Thank you so much for the wonderful review! We're thrilled to hear that you had such a positive experience at Lake Chevrolet. Our team truly loves helping customers find their dream cars, and we're glad they made a great impression on you. We hope to see you again soon! Sincerely, The Team at Lake Chevrolet

January 04, 2025

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Employee Rating

Everyone is always so helpful at Lake Chevrolet. The only reason I did a 4 star was because she told me I needed to do a $190 test that I ended up not needing. More

by Courtney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Webler

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Jan 06, 2025

Lake Chevrolet responded

Thank you for your feedback! We appreciate you taking the time to share your experience with us at Lake Chevrolet. We're glad to hear that our team was helpful, but we understand your concern regarding the test. If you have any further questions or need assistance, please feel free to reach out. We look forward to serving you again! Sincerely, The Team at Lake Chevrolet

December 31, 2024

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Employee Rating

this chev dealer is very nice and they are very nice to talk to I'll keep going if I need it in the future More

by Cungbik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Pozarski, John Webler, Nick Harmon, Cameron Allen, Jose Cruz, Jonathan Colin , Edgardo Vargas

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Jan 01, 2025

Lake Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about Lake Chevrolet and our team. It’s great to know that you found our staff friendly and enjoyable to talk to. We look forward to assisting you again in the future! Safe travels until then! Sincerely, The Team at Lake Chevrolet

December 28, 2024

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Very clean love the drive up . .....the service team was awesome...Also the wait time wasn't to bad... More

by olavarriamark9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Pozarski, John Webler, Nick Harmon, Cameron Allen, Jose Cruz, Jonathan Colin

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Dec 28, 2024

Lake Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed the clean environment and found our service team to be awesome. It's great to know that your wait time was manageable as well. We appreciate you choosing Lake Chevrolet and hope to see you again soon! Sincerely, The Team at Lake Chevrolet

December 21, 2024

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Employee Rating

Service was very slow. I was not informed of the rate increase for the diagnostic test until after I had already gotten my car towed to the dealership service center. The p More

by asiawilks397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cameron Allen, Jose Cruz, Jonathan Colin

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December 18, 2024

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Employee Rating

Yessi was prompt and explained everything. I always appreciate excellent customer service. Also the job was done quick and efficiently. Thank you for always taking care of my car. More

by lowekim50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 18, 2024

Lake Chevrolet responded

Thank you so much for your kind words! We’re thrilled to hear that Yessi provided you with excellent customer service and that your car service was completed quickly and efficiently. At Lake Chevrolet, we strive to take great care of our customers and their vehicles. We appreciate your support and look forward to seeing you again! Sincerely, The Team at Lake Chevrolet

December 14, 2024

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Engine light came on after I had work done. Brought the Trax back and it was fixed the same day under warranty! Thank you! More

by pbelland0
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Workmanship
Service Time
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Recommend Dealer
Yes
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Dec 15, 2024

Lake Chevrolet responded

Thank you for sharing your experience with us! We're thrilled to hear that we were able to address the engine light issue with your Trax quickly and under warranty. Your satisfaction is important to us at Lake Chevrolet. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

December 13, 2024

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Employee Rating

Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent More

by glennjeske56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Pozarski, John Webler, Nick Harmon, Cameron Allen, Jose Cruz, Jonathan Colin , Edgardo Vargas

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Dec 13, 2024

Lake Chevrolet responded

Thank you so much for your enthusiastic review! We truly appreciate your positive feedback about Lake Chevrolet. We look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

November 28, 2024

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Employee Rating

They should xx for warranty’s before preferring the service and assuming its covered then expect the customer to pay your outrageous invoice More

by Amjad khleifat
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 05, 2024

Lake Chevrolet responded

Thank you for sharing your feedback with us. We’re sorry to hear that you’re unhappy with your recent experience and we appreciate the opportunity to address your concerns. When it comes to warranty work, we strive to thoroughly review coverage details with our customers before proceeding with any service. We regret if there was any misunderstanding or if the process was not clearly communicated in your case. Transparency is very important to us, and we aim to ensure that customers are fully informed about what is and isn’t covered under their warranty before any repairs are performed. We understand your frustration with the unexpected costs, and we’d like to make things right. Please reach out to at 414-281-5000 so we can review your situation and address your concerns more specifically. Your satisfaction is important to us, and we appreciate the chance to improve your experience with our dealership.

Dec 05, 2024

Amjad khleifat responded

If I came straight forward and asked just to replace my battery why do i have to pay for diagnostic to tell me my battery bad need to be replaced a job can be easy done and cost me no more than couple hundred by napa end up with almost 400$ The purpose of the visit to check if the battery still under warranty or not because the car was in accident

November 27, 2024

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Employee Rating

Great service department with great customer service team. I would recommend this dealership to anyone. More

by Cfanselow47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Allen

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Dec 01, 2024

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service department and customer service team at Lake Chevrolet. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, The Team at Lake Chevrolet

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