Yankiel Vilches
Yankiel Vilches at Wayne Akers Ford

Yankiel Vilches

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.6
334 Reviews

Dealership Experience

3 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.6

334 Reviews

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334 Reviews of Yankiel Vilches

October 16, 2025

Dealership Rating
Employee Rating

Yankiel Vilches was very helpful! The whole process was quick and very smooth. 10/10 recommend. More

by Johnkim519
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

October 12, 2025

Dealership Rating
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Excellent service, very professional, good knowledge and prepared to answer all questions asked. Overall great customer service I had and excellent experience at this dealership and with the salesman. More

by Rdarioserna
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 15, 2025

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 11, 2025

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It was quick tio do the Appointment and delivered my Car to my Work place, Thanks More

by MOLINAMILTON70
Service Price Transparency
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Recommend Dealer
Yes

October 11, 2025

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Yankiel did a very good job for us. he was courteous and continued to keep us informed. We highly recommend him and Wayne Akers. More

by marty
Service Price Transparency
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Recommend Dealer
Yes
Oct 15, 2025

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 08, 2025

Dealership Rating
Employee Rating

Absolutely fantastic They picked up my car and delivered it back to me as promised. Service checked to see if i needed additional assistance. Could not have been better More

by RICHARDPERRY635
Recommend Dealer
Yes

Other Employees Tagged: Yankiel Vilches

Oct 08, 2025

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 07, 2025

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Employee Rating

Good job. I had motor oil, transmission fluid and cooling fluid changed. They did what it was supposed to be done More

by rudyescarria
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christal Pruett

Oct 08, 2025

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 07, 2025

Dealership Rating
Employee Rating

Never have issue I drop my work truck and pick up the day after with no issue More

by usalloresse
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 08, 2025

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 02, 2025

Dealership Rating
Employee Rating

Dealing with the service department has been a comfortable experience. Yankiel, service advisor is very friendly, courteous and helpful. This is the second time I've been there and he was so helpf More

by LZINZEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danielle Mcdiarmid

Oct 03, 2025

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 17, 2025

Dealership Rating
Employee Rating

Needs more personal support, hired more employees, give better services and help people, prices are high More

by MQUINONEZ.JCSINC
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 17, 2025

Wayne Akers Ford responded

Thank you for taking the time to provide us with this feedback.

September 17, 2025

Dealership Rating
Employee Rating

they were able to get us in right away and got our vehicle back the same day. Love that they already scheduled our next service appointment More

by coolairservices1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2025

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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