Yankiel Vilches
Yankiel Vilches at Wayne Akers Ford

Yankiel Vilches | Page 2

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

Contact Me
4.6
365 Reviews

Dealership Experience

3 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.6

365 Reviews

Write a Review

365 Reviews of Yankiel Vilches

December 14, 2025

Dealership Rating
Employee Rating

OK, I already did this, but I'll do it again. Young Carol was very courteous and told me what to expect when my car was ready and gave me a call promptly as soon as the car was ready to be picked More

by pmena65
Recommend Dealer
Yes

Other Employees Tagged: Yankiel Vilches

Dec 16, 2025

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

December 12, 2025

Dealership Rating
Employee Rating

Exceptional attention to detail and great communication from Yankiel. Vehicle was completely evaluated and acceptable solutions achieved. More

by claurent54
Recommend Dealer
Yes

Other Employees Tagged: Yankiel Vilches

Dec 12, 2025

claurent54 responded

Use the service department for the first time. My service advisor Yankiel was exceptional. He explained the process, kept me informed at all times about repairs, cost, and when vehicle would be returned. On return, he explained how the needed repairs were determined and what had been done. I could not have asked for better service.

December 02, 2025

Dealership Rating
Employee Rating

Lewis, Mike and Diego took very good care of all of my needs. I would refer them to any of my friends More

by Davlum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2025

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 01, 2025

Dealership Rating
Employee Rating

He was kind, patience and helpful. He showed courtesy towards me and the needs I had towards my vehicle More

by FRUGEINGRID
Recommend Dealer
Yes

Other Employees Tagged: Yankiel Vilches

Dec 02, 2025

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 01, 2025

Dealership Rating
Employee Rating

Attentive and very patient. Provided great customer service, explained everything clearly, and made the whole process smooth. More

by PAOLAALVAREZ989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2025

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 24, 2025

Dealership Rating
Employee Rating

I told 3 people I did not need tire rotation but got charged for it I have the platinum service warranty and have never paid a penny for an oil change but got charged this time and was told that mainten More

by MCGATOR
Recommend Dealer
No

Other Employees Tagged: Yankiel Vilches

Nov 25, 2025

Wayne Akers Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 22, 2025

Dealership Rating
Employee Rating

Always a pleasure working with Yankiel and the service team. They make sure I'm good to go and advise of me any issues my vehicle may have/need. More

by PACEGIRLANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yankiel Vilches

November 19, 2025

Dealership Rating
Employee Rating

Yankiel is the best! Great guy and great service. Always making sure the customer is happy More

by JIMMYDISCIASCIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2025

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 17, 2025

Dealership Rating
Employee Rating

Always a pleasure working with the Wayne Akers team. Everyone was friendly and took care of all my service needs More

by DANIELLE.MCDIARMID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2025

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 11, 2025

Dealership Rating
Employee Rating

No check the air in tires 1week my tire stay 3 in 30 one in 28 More

by Sergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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