Yankiel Vilches | Page 2
Service Advisor
Wayne Akers Ford
2010 10th Avenue North
Lake Worth, FL 33461
Dealership Experience
3 yrs, 10 mos
Languages Spoken
English
Spanish
365 Reviews
Write a Review365 Reviews of Yankiel Vilches
December 14, 2025
OK, I already did this, but I'll do it again. Young Carol was very courteous and told me what to expect when my car was ready and gave me a call promptly as soon as the car was ready to be picked Young Carol was very courteous and told me what to expect when my car was ready and gave me a call promptly as soon as the car was ready to be picked up I came to get the vehicle and the girls in service helped me check out. They were very sweet and helpful and then I asked if I could see a car that was on the used car a lot and they said yes and they brought me to JP and JP helped me to understand the lease process is a little bit better and explained it to my husband when he came and everyone was very nice, thank you so much. The dealership needs desperately to get a makeover. That's what I will say. It feels dirty and old and kind of rundown. More
Other Employees Tagged: Yankiel Vilches
December 02, 2025
Lewis, Mike and Diego took very good care of all of my needs. I would refer them to any of my friends needs. I would refer them to any of my friends More
Other Employees Tagged: Diego Torres, Russ Stegall, Jim Doyle, Michael Zembruski
December 01, 2025
Attentive and very patient. Provided great customer service, explained everything clearly, and made the whole process smooth. Provided great customer service, explained everything clearly, and made the whole process smooth. More
Other Employees Tagged: Yovonne Felix, Ben Buchanan, Danielle Mcdiarmid, Khristian Ramirez, Consula Strickland, Steven Sellick, Rizwan Bajwa
November 24, 2025
I told 3 people I did not need tire rotation but got charged for it I have the platinum service warranty and have never paid a penny for an oil change but got charged this time and was told that mainten charged for it I have the platinum service warranty and have never paid a penny for an oil change but got charged this time and was told that maintenance (brake flush and filter changes) would be charged. When I bought the extended warranty I was told I would only pay for tires More
Other Employees Tagged: Yankiel Vilches
November 22, 2025
Always a pleasure working with Yankiel and the service team. They make sure I'm good to go and advise of me any issues my vehicle may have/need. team. They make sure I'm good to go and advise of me any issues my vehicle may have/need. More
Other Employees Tagged: Yankiel Vilches
November 19, 2025
Yankiel is the best! Great guy and great service. Always making sure the customer is happy Great guy and great service. Always making sure the customer is happy More
Other Employees Tagged: Danielle Mcdiarmid, Theresa Jardin
November 17, 2025
Always a pleasure working with the Wayne Akers team. Everyone was friendly and took care of all my service needs Everyone was friendly and took care of all my service needs More
Other Employees Tagged: Yovonne Felix, Ben Buchanan, Danielle Mcdiarmid, Khristian Ramirez, Consula Strickland, Steven Sellick, Rizwan Bajwa
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