Yankiel Vilches | Page 3

Yankiel kept me updated and informed on the status of the car. Explained the car issues thoroughly car. Explained the car issues thoroughly More

by balbarano Verified Customer Verified Customer

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I had really good experience at this dealership before so i wouldn't blame the dealership itself but you are as good as your weakest link. And i had the WORST EXPERIENCE with yankiel. Horrible with communica i wouldn't blame the dealership itself but you are as good as your weakest link. And i had the WORST EXPERIENCE with yankiel. Horrible with communication, horrible with time management, horrible with customer service in person. I recommend no one ever use him as a service man because he just doesn't do anything to help. More

by dmcbride10 Verified Customer Verified Customer

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Excellent customer service and support also good communication with the staff. The dealership was always available. communication with the staff. The dealership was always available. More

by Rdarioserna Verified Customer Verified Customer

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Went there to have my truck repaired It was a major repair which my vehicle insurance had to ok the work to be done Then Wayne Akers Ford order the parts which it took 5 days to get Then after 3 days r repair which my vehicle insurance had to ok the work to be done Then Wayne Akers Ford order the parts which it took 5 days to get Then after 3 days receiving the parts they started working on my truck It took the 3 days to finely I pick the truck up More

by SKRTCHASER51 Verified Customer Verified Customer

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I’ve been have my truck service here for over 10 years and it’s always a quick and easy process! and it’s always a quick and easy process! More

by MATTBOWER121 Verified Customer Verified Customer

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The service advisor informed me I needed a new battery in order to have a recall fixed. Not my fault the vehicle has a recall, so I don't feel like I should have had to pay for the new battery as the car sta order to have a recall fixed. Not my fault the vehicle has a recall, so I don't feel like I should have had to pay for the new battery as the car started and drove just fine at the level the battery was. I ended up agreeing to the battery change and when I picked up my vehicle, I found out you don't even have the part to correct the recall. One would think you would check to see if you have the part before you request a customer to pay $300+ and still not be able to fix the issue you originally said the battery was needed for. Needless to say, I won't bring my Bronco back for any maintenance other than recalls. More

by jsbasinger Verified Customer Verified Customer

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Yankiel was great. My truck came back fixed covered under warranty. They are my go to ford dealership My truck came back fixed covered under warranty. They are my go to ford dealership More

by ngranick Verified Customer Verified Customer

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Great experience. Service Advisor was excellent, very polite and respectful. I will go back to him for any service needs on my car. Service Advisor was excellent, very polite and respectful. I will go back to him for any service needs on my car. More

by Ecampuzano73 Verified Customer Verified Customer

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Yankiel fue muy profesional, ofrecio todo lo que necesitaba mi vehiculo, el servicio fue rapido necesitaba mi vehiculo, el servicio fue rapido More

by JORGE GOMEZ Verified Customer Verified Customer

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Very good thorough work with attention to detail and courteous service very satisfactory Can’t wait till the next service. courteous service very satisfactory Can’t wait till the next service. More

by ayg69 Verified Customer Verified Customer

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