Yankiel Vilches | Page 34

From start to finish everyone was accommodating. First time customer….pleased. Wait room clean and comfortable. First time customer….pleased. Wait room clean and comfortable. More

by Reggiemaxx18 Verified Customer Verified Customer

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A pleasant visit with a nice waiting area I was informed about the status of my vehicle while I waited for it to be finished about the status of my vehicle while I waited for it to be finished More

by Mmoroney Verified Customer Verified Customer

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Arrived at 6:50 for a 7am oil change and tire rotation appointment (which includes tire pressure check), both gates locked. Staff noticed 4 cars waiting but didn’t open gates until 7:02. At 8:40 I went to appointment (which includes tire pressure check), both gates locked. Staff noticed 4 cars waiting but didn’t open gates until 7:02. At 8:40 I went to the serivce adviser to ask how it was coming along and he told me that “not everyone was working when I dropped the truck off”. Got the truck back at 9, oily hand prints and stains on driver door trim and leather. Not the end of the world, but but ideal. Next morning I start the truck to a tire pressure sensor warning for low pressure. This was the first time I checked the air pressure since service. 52 psi driver front and passenger rear, 63 psi driver rear and passenger front. Supposed to be 60psi front and 70psi back. Clearly never checked. Not big items by any means on their own, but they add up to enough frustration when you’re paying $225 for an oil change (13 liters oil, diesel). Especially in south Florida when there are a lot of other dealers and oil change shops. More

by CPTTKOPPER Verified Customer Verified Customer

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Great service advisor! Very Happy Overall. Did what I came for and completed in timely manner Very Happy Overall. Did what I came for and completed in timely manner More

by Info Verified Customer Verified Customer

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The Service department personnel were helpful and the wait time was reasonable for the service provided. wait time was reasonable for the service provided. More

by Service customer Verified Customer Verified Customer

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This dealership continues to show great aspirations for customer service, coming from the customer service business I really appreciate it when others think about my customers as much as I care about my cu customer service, coming from the customer service business I really appreciate it when others think about my customers as much as I care about my customers.... More

by ebanfalvy Verified Customer Verified Customer

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The worst experience I’ve every had. I made an appointment on Dec 21st for the 28th to fix a scratch in my windshield that was created by the dealership not putting my windshield wipers I made an appointment on Dec 21st for the 28th to fix a scratch in my windshield that was created by the dealership not putting my windshield wipers on correctly. Dropped my truck off at 7:45 am and went back to pick it up at 5 pm and nothing was done to my truck. I left with my truck. The agent wanted to set up another appointment for me to get it fixed and I said why? I said call me when there is someone there to fix it and I’ll bring my truck over. I haven’t head anything since?? More

by Davlum Verified Customer Verified Customer

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Did not do mains job as requested and promised. Basic tasks should not be a problem to perform, but evidently are Basic tasks should not be a problem to perform, but evidently are More

by GMAGARELLI Verified Customer Verified Customer

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Im very happy with the service. I didn't have to wait to long. Thanks... I didn't have to wait to long. Thanks... More

by m.mor.maldonado Verified Customer Verified Customer

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I have a fluid leak and you said nothing about it. Undercarriage was left messy Undercarriage was left messy More

by gingee Verified Customer Verified Customer

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