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Yadiel Martinez

Overview Reviews (14) Inventory (285)

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Yadiel Martinez

General Manager

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

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4.4

14 Reviews

Overview Reviews (14) Inventory (285)

Dealership Experience

1 yr, 3 mos

Industry Experience

21 yrs, 7 mos

Languages Spoken

English

Spanish

4.4

14 Reviews

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14 Reviews of Yadiel Martinez

October 07, 2025

Dealership Rating

Employee Rating

Fast service provided. Problem not yet identified due to no Check Engine Light. Issue remains under observation. Problem not yet identified due to no Check Engine Light. Issue remains under observation. More

by famrod

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Finnefrock , Sean Richardson

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Oct 14, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Oct 08, 2025 -

famrod responded

Visited Vision Hyundai Henrietta Rochester on 10/06/2025. Appointment scheduled by Sean Richardson Service Manager to follow up on a very difficult to identify problem due to the facts that the Check Engine Light has not detected an increase in the amount of engine oil above recommended levels. I want to provide some background information in base of my own observations… I have meticulously inspected my car tires, the engine oil and all fluid levels every two weeks since day one. I check the engine oil around 10 to 15 minutes after the engine reach operating temperature, I also have check the oil 10 to 15 minutes after a long run and even with the engine cold and have noticed that the oil level keep raising above the factory recommended full level mark. However I may be doing something wrong because when I notice that the oil level is over what I believe is the full line mark, after the service is performed the service reports reads that the oil level is normal. Sean put a plan in place to monitor this problem to be able to determine if the engine oil level remains at or above the factory recommended full level mark after 1,000 miles. The service technician marked the drain plug, the oil filter and lock the dipstick to ensure no “oil is getting into the engine”. Excellent idea! However it is my perception and I could be wrong, that the engine management logic or something else could be the problem. I want to thank Sean Richardson for his excellent level of service and professional support. Sean walked the extra mile to help and to look forward to find a solution. I do understand that without a check engine code it is very difficult to troubleshoot unless a campaign or an update becomes available. Joe.

August 10, 2025

Dealership Rating

Employee Rating

Vision on Henrietta Road is easy to deal with even though they are making renovations. From the moment I arrived they were pleasant and helpful. I was told my car would be ready in an hour and it WAS ! For t they are making renovations. From the moment I arrived they were pleasant and helpful. I was told my car would be ready in an hour and it WAS ! For the future I plan to stay with them. How could I do better. More

by PLILLY11250

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Foster, Greg Melino, Angela R., Matt Chevier, Alexandra S., Matthew Melino, Eric Finnefrock, John Nagle , I don’t remember Mike J or Quoc H. But I am sure they are great also!!!

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Aug 12, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 30, 2025

Dealership Rating

Employee Rating

I'm a Hyundai customer for the rest of my life because of them. I felt love and respect from them. Pure undeserved kindness ✨️ ❤️ them. I felt love and respect from them. Pure undeserved kindness ✨️ ❤️ More

by ROBERT.CUMMINGS1982

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Foster, Greg Melino, Angela R., Matt Chevier, Alexandra S., Quoc H., Matthew Melino, Eric Finnefrock, John Nagle , Adner Rodriguez

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Jul 30, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 25, 2025

Dealership Rating

Employee Rating

Dealer has little to no communication skills. Dropped car off had to chase down service rep . Car was promised possibly Saturday. Again no one called had to chase down the dealer. Could have ment Dropped car off had to chase down service rep . Car was promised possibly Saturday. Again no one called had to chase down the dealer. Could have mentioned the car needed breaks from the beginning but no waited till the last minute to ask. The likelihood of me coming back for service or even buying a new car is not going to happen. More

by Rufflemj

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Joe Foster, Greg Melino, Matt Chevier, Alexandra S., Matthew Melino

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Jul 29, 2025 -

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 30, 2025

Dealership Rating

Employee Rating

They are honest, extremely helpful, thorough, easy to make appointments, keep you informed, and are respectful make appointments, keep you informed, and are respectful More

by jlpkelley

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Greg Melino, Matt Chevier, Matthew Melino

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June 21, 2025

Dealership Rating

Employee Rating

I had an amazing experience with the service team. They did all they could to ensure my car was fixed They did all they could to ensure my car was fixed More

by SMAJOR127

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Foster, Greg Melino, Mike J., Matt Chevier, Alexandra S., Quoc H., Matthew Melino , Brandon

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May 30, 2025

Dealership Rating

Employee Rating

Overall, everything was great. Only issue I had is they must have turned my headlights on for some reason and then turned them off however, I keep it set to auto so when I went out Only issue I had is they must have turned my headlights on for some reason and then turned them off however, I keep it set to auto so when I went out that night I almost had a quick accident because I didn't realize right away they were not on. My suggestion is to set the headlights back to whatever setting they were in when they did there work More

by CLIEBER1208

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Foster, Greg Melino, Mike J., Angela R., Matt Chevier, Alexandra S., Quoc H., Matthew Melino

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Jun 11, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to provide us with this feedback.

May 19, 2025

Dealership Rating

Employee Rating

Very fast reliable great customer service took care of all my needs. Great at following up. all my needs. Great at following up. More

by Junenjess

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Foster, Greg Melino, Mike J., Angela R., Matt Chevier, Quoc H., Matthew Melino, Eric Finnefrock, John Nagle

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May 21, 2025 -

Vision Hyundai Henrietta Rochester responded

May 02, 2025

Dealership Rating

Employee Rating

They seem to solve my sport sonata problems! !! No problems every time, I had an issue with a 2018 sport sonata! Very Pleased!!! !! No problems every time, I had an issue with a 2018 sport sonata! Very Pleased!!! More

by LSTROMAN720

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Foster, Greg Melino, Mike J., Matt Chevier, Alexandra S., Quoc H., Matthew Melino

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May 06, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 30, 2025

Dealership Rating

Employee Rating

Very knowledgeable and very pleasant. This is the second time I have purchased a vehicle from this dealership This is the second time I have purchased a vehicle from this dealership More

by Tyrasmamma02

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Yadiel Martinez

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Apr 30, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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