Wilmer Rodriguez
Wilmer Rodriguez at BMW of West Chester

Wilmer Rodriguez | Page 10

Sales Manager

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
265 Reviews

I was born and raised in Puerto Rico, and moved here in 1985 looking for a better life. This is by far the best place I’ve ever worked. I love the people and I love my job. When I do have time off, my wife and I work on our house, cheer for our daughter at her soccer or basketball games, and on Sundays, spend time in church. It’s a wonderful life and we really feel blessed.

4.9

265 Reviews

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265 Reviews of Wilmer Rodriguez

December 23, 2023

Dealership Rating
Employee Rating

Service was outstanding but loaner vehicles are only available when booked 4-6 weeks in advance. My 330i broke down three times and I was stuck with an Uber. Years ago Otto’s always had loaners ready. More

by mkerins81
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

Dec 26, 2023

BMW of West Chester responded

Please be assured we recognize the availability of loaner vehicles is important to our customers. Vehicle production is gradually increasing, allowing us to further add to our loaner fleet. We are currently about 2-2 1/2 week out on loaner availability.

December 18, 2023

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Always professional excellent customer service ,,, very much so hands-on no one does it like BMW of West Chester Pennsylvania thank you to the entire staff by The way I traded in my 2019 740 and got a bran More

by timbersedma
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Mahoney, Melissa Gibson, Bill Cosenza, Frank Adinolfi, Joseph Fritz, Chad Carey , Anthony Blubello, John Keenan, Noel Montesano

Dec 18, 2023

BMW of West Chester responded

Thank you for your recognition of the professional experience delivered by our team here at BWM of West Chester! We're delighted to hear you were so pleased.

December 07, 2023

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This is our second BMW bought at OTTOS and both times everything went smoothly. The service so far has been excellent and one of the main reasons we buy here. More

by glan420
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Miller , John Keenan, Heather

Dec 08, 2023

BMW of West Chester responded

We are delighted to hear you have continued to be so pleased with the performance of our team. Many thanks from all of us here at BMW of West Chester!

December 06, 2023

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Excellent attention, service, and customer attention. The overall experience in buying a car was quick, easy and a pleasant experience. More

by trimblescottw
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Recommend Dealer
Yes

Other Employees Tagged: Ralph Nofsinger , John Keenan

Dec 07, 2023

BMW of West Chester responded

We are thrilled to hear you were so pleased effective and attentive purchase experience delivered by our team. Thank you for choosing BMW of West Chester!

December 05, 2023

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Any and all assistance that could possibly have been brought into my purchase was. It was the most professional and pleasant purchase of an automobile I have ever experienced. My hats off.. Thank you! More

by dboch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Gately, Nick Capparelli

Dec 06, 2023

BMW of West Chester responded

Outstanding! We are thrilled to hear you were so pleased with the professional and pleasant purchase experience delivered by our team. Many thanks again for choosing BMW of West Chester!

November 30, 2023

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So far my experience with BMW of West Chester has been great. Everyone is very courteous and knowledgeable. More

by patalum69
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Murphy, Nick Capparelli

Dec 01, 2023

BMW of West Chester responded

We are gratified to hear you have been so pleased with the courteous and knowledgeable assistance delivered by our team here at BMW of West Chester!

November 17, 2023

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Employee Rating

BMW of West Chester is a reliable place to have your vehicle serviced. The parts are genuine, the warranty is nationwide, and they stand behind their product. More

by Antony Blubello
Service Price Transparency
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Recommend Dealer
Yes
Nov 20, 2023

BMW of West Chester responded

Many thanks Anthony for your outstanding recognition of the performance by our team here at BMW of West Chester!

November 15, 2023

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I've been a loyal customer for over 50 years. To me, that says as much about Ottos/WestChester as it does about BMW. Keep up the good work we appreciate it. More

by ndegetu
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ralph Nofsinger , John Keenan

Nov 15, 2023

BMW of West Chester responded

Thank you for continuing to be a loyal and valued member of the BMW of West Chester family!

November 09, 2023

Dealership Rating
Employee Rating

Scott was an amazing salesman to work with. From our first interaction, Scott showed an immense amount of effort and was able to get the deal done extremely fast. The pickup process was smooth More

by at
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Gately, Nick Capparelli

Nov 10, 2023

BMW of West Chester responded

Thank you for your outstanding endorsement of the efficient and seamless purchase experience delivered by Scott. Many thanks again for choosing BMW of West Chester!

Nov 13, 2023

BMW of West Chester responded

We are thrilled to hear you were so pleased with the efficient and seamless purchase experience delivered by Scott. Many thanks for choosing BMW of West Chester!

November 08, 2023

Dealership Rating
Employee Rating

This is the second car we have bought from Scott,, he is very helpfull and goes above and beyond to make sure we are take care of. More

by Gbmwpower
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Scott Gately , John Keenan

Nov 09, 2023

BMW of West Chester responded

We are delighted to hear Scott once again delivered an exceptional purchase experience for you. Many thanks again for continuing to choose BMW of West Chester!

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