Willy Moy

I've purchased a couple of new Lexus vehicles from Ira / Danvers and have always had great experiences with their service department. From convenient appointments to follow-up reminders, pleasant drop-off e Danvers and have always had great experiences with their service department. From convenient appointments to follow-up reminders, pleasant drop-off experiences and loaner vehicles I can't say enough about their professionalism. More

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Ira Lexus Danvers’ service was exemplary! I was greeted at the door by Dennis, he got the paperwork done quickly and the work on my car started immediately. As they were working he was wond I was greeted at the door by Dennis, he got the paperwork done quickly and the work on my car started immediately. As they were working he was wonderful about checking in with me as they serviced my car. The work that was done was great! More

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My experience was more than excellent! I would highly recommend this dealership to everyone! I was treated very well and respected I would highly recommend this dealership to everyone! I was treated very well and respected More

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Excellent service. Service advisor was courageous and let me know of estimated time to completion. Overall it was a great and exceed my expectations. Service advisor was courageous and let me know of estimated time to completion. Overall it was a great and exceed my expectations. More

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I had an exceptional experience with Ira Lexus. They are very customer focused, accommodating and knowledgeable. They are very customer focused, accommodating and knowledgeable. More

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Professional, excellent listeners, clean, well staffed, integrated local service, sales and support. Very pleased with all people I interacted with: Smooth sales process and handoff between Alex Baker, Ge integrated local service, sales and support. Very pleased with all people I interacted with: Smooth sales process and handoff between Alex Baker, Geoff Garden, Cesar Guerrero, Willy Moy and Rick in service. All online accounts were easy to setup the first time. Very pleased. Thank you. Excellent dealership! More

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Not too much confidence on the technicians to fully check on the vehicle especially when you know what you brought it in for. I thought sales reps were bad guess service in the technician side not to great on the vehicle especially when you know what you brought it in for. I thought sales reps were bad guess service in the technician side not to great either. More

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Rafael went the extra mile to find the car of my dreams after our initial conversation He even came in on his day off to do so. after our initial conversation He even came in on his day off to do so. More

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From the moment I walked in I felt welcome. Everyone I dealt with especially John Ponce. We’re so informative and kind not to mention all the amenities which gives you an extra homey feeling. i Everyone I dealt with especially John Ponce. We’re so informative and kind not to mention all the amenities which gives you an extra homey feeling. if it were closer, I’d go there just to visit everyone. I’m loving my car and again thank you for everything one very satisfied customer Sandy Easley. More

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The staff was very friendly and accommodating, never felt any pressure into a sales pitch. any pressure into a sales pitch. More

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