Michael (Mike) Carbone
Shop Foreman/Master Technician
Ira Lexus of Danvers
101 Andover Street Route 114
Danvers, MA 01923
188 Reviews
Write a Review188 Reviews of Michael (Mike) Carbone
May 01, 2026
Excellent Service and Excellent People. I’ve always been happy with Ira Lexus for over 32 years. I’ve always been happy with Ira Lexus for over 32 years. More
Other Employees Tagged: Gene Porzio , Jennifer Perry
April 26, 2026
Very good service and kind and helpful all who I was dealing with, the possible future upgrades were reviewed. All questions were answered. Highly recommended this team to anyone. dealing with, the possible future upgrades were reviewed. All questions were answered. Highly recommended this team to anyone. More
April 22, 2026
John Luna could not have been nicer- when I arrived without an appointment as I hit a nasty manhole cover and ripped my tire. He was very caring about this and asked several times what he could do for without an appointment as I hit a nasty manhole cover and ripped my tire. He was very caring about this and asked several times what he could do for me- as I was there awhile. He saw that my brakes needed replacement and I said yes as I was there. Very thorough and kept me informed. I expect exceptional service and got it today! More
Other Employees Tagged: All the service people are great- dropping my car off those guys are fantastic- there was a young woman working next to John who was so nice also - very caring
April 01, 2026
You always receive a timely service representative and diagnosis from your mechanic. It will provide you with analysis of your car’s condition and an estimate for the repair costs. This allows you the opp diagnosis from your mechanic. It will provide you with analysis of your car’s condition and an estimate for the repair costs. This allows you the opportunity to make an informed decision about how best to proceed with your vehicle. More
Other Employees Tagged: John
March 23, 2026
Great experience overall. The service department always exceeds my expectations regardless of the manager. They are very thoughtful and communicate really well The service department always exceeds my expectations regardless of the manager. They are very thoughtful and communicate really well More

