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Michael (Mike) Carbone

Overview Reviews (217) Inventory (183)

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Michael (Mike) Carbone

Shop Foreman/Master Technician

Ira Lexus of Danvers

101 Andover Street Route 114
Danvers, MA 01923

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4.8

217 Reviews

Overview Reviews (217) Inventory (183)

4.8

217 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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217 Reviews of Michael (Mike) Carbone

August 23, 2026

Dealership Rating

Employee Rating

They do great job i can go tp other place close to home i choose ira lexus they take good care choose ira lexus they take good care More

by Sockeyes2008

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Baker, Kal Dabliz, Mark Gordon, Richard Ladd, Ed Cho, Roberto Giovannucci, Ray Hovsepian, Rick Kizner, Jason Piazza

Aug 25, 2026 -

Ira Lexus of Danvers responded

Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

August 20, 2026

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Employee Rating

A curtious, timely, professional and informative experience is what I experienced at IRA Lexus service. It's what's kept me a loyal customer for so long. experience is what I experienced at IRA Lexus service. It's what's kept me a loyal customer for so long. More

by erogosa

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 21, 2026 -

Ira Lexus of Danvers responded

Hi, thank you so much for your positive comments about Ira Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

August 15, 2026

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Employee Rating

Very good service nice customer service my car is running perfect great I like the service running perfect great I like the service More

by aristepierre77

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Thank you so much

Aug 22, 2026 -

Ira Lexus of Danvers responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

August 10, 2026

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Employee Rating

Excellent staff that are very knowledgeable and helpful with every step of the process for trading in and buying a new car with every step of the process for trading in and buying a new car More

by kdiggin77

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willy Moy , Greg Bowie

Aug 11, 2026 -

Ira Lexus of Danvers responded

Hi, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

August 06, 2026

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Employee Rating

I have used IRA Lexus since 2000 and have had excellent service all of the time. When my husband was alive we owned 2 Lexus autos that IRA cared for meticulously. service all of the time. When my husband was alive we owned 2 Lexus autos that IRA cared for meticulously. More

by mollie.byrnes

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Costa checked me in and out

Aug 07, 2026 -

Ira Lexus of Danvers responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

August 06, 2026

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Excellent service, fair prices, friendly employees, beautiful waiting area, free refreshments, free transportation including loaner cars. beautiful waiting area, free refreshments, free transportation including loaner cars. More

by John.cascio.saugus

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 07, 2026 -

Ira Lexus of Danvers responded

Hi John, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 27, 2026

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Employee Rating

They always do an excellent job repairing my vehicle and cleaning it up for me. The “ pick up / return” of car is fantastic!!! Thank you. cleaning it up for me. The “ pick up / return” of car is fantastic!!! Thank you. More

by Sohta2

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 28, 2026 -

Ira Lexus of Danvers responded

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

July 11, 2026

Dealership Rating

Employee Rating

I had my cars service session with IRA Lexus in Danvers. It was a top notch service across the board. Could not expect any better. They treated me and my family like MVPs. It was a top notch service across the board. Could not expect any better. They treated me and my family like MVPs. More

by Paris Archontakis

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Abraham Guillen

Jul 13, 2026 -

Ira Lexus of Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 10, 2026

Dealership Rating

Employee Rating

The Lexus dealership provided Expedited service with great communication Ryan kept me in the loop with stays updates great communication Ryan kept me in the loop with stays updates More

by Dmasse

Service Price Transparency

Service Communication

Recommend Dealer

Yes

Jul 10, 2026 -

Ira Lexus of Danvers responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

July 09, 2026

Dealership Rating

Employee Rating

Great service, very reliable and professional, and a great place to buy a car from great place to buy a car from More

by Dewey19hole

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 10, 2026 -

Ira Lexus of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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