William Monroe
William Monroe at Fred Martin Superstore
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William Monroe

Service Manager

Fred Martin Superstore

3195 Barber Rd
Barberton, OH 44203

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4.8
52 Reviews
4.8

52 Reviews

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52 Reviews of William Monroe

May 31, 2024

Dealership Rating
Employee Rating

Very professional and courteous really up to date on everything that's associated with the oil changing department I was really impressed More

by greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2024

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for choosing our team! We look forward to seeing you again!

April 15, 2024

Dealership Rating
Employee Rating

Fred Martin made the entire process easy. From the sales experience through financing everyone was professional and friendly to work with. More

by Jim_dippel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Conn

Apr 16, 2024

Fred Martin Superstore responded

We love to hear it! Thank you for the kind words and for choosing our team, Jim! Please reach out if there is anything else that we can help out with. Thanks again and congratulations on your purchase!

April 12, 2024

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Employee Rating

My vehicle had some erosion that developed over time, Fred Martin Super store got me right in and repaired all erosion, they did a beautiful job More

by Catfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Black

Apr 15, 2024

Fred Martin Superstore responded

We love to hear it! Thank you so much for choosing our team and for taking the time to leave us 5-stars! We look forward to seeing you again!

February 27, 2024

Dealership Rating
Employee Rating

Great service, I was in and out quickly and will be back for all my service beeds More

by nccaptain41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2024

Fred Martin Superstore responded

We're happy to hear we could give you a great experience! Thank you for choosing our team! Please let us know if we can help with anything else. Thank you again and we look forward to your next visit!

February 26, 2024

Dealership Rating
Employee Rating

I was kept updated about what was going on with my vehicle. I was also informed of any other issues that needed to be addressed. More

by roberthouse60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Bruss

Feb 26, 2024

Fred Martin Superstore responded

We're glad to hear we could keep you in the loop while getting you fixed up and back on the road! Thank you so much for choosing our team! We look forward to your next visit!

January 28, 2024

Dealership Rating
Employee Rating

The servicemen that interacted with me were very professional, courteous, and thorough. They were very polite and paid attention to detail, making sure to include me and everything that had been don More

by Ckwilliams69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Marco, Mike Loucks , All men working that morning at oil change bay 1

Jan 29, 2024

Fred Martin Superstore responded

We're thrilled to hear that our team could give you a great experience! Please let us know if we can help with anything else. Thank you for your business and we look forward to seeing you again!

January 02, 2024

Dealership Rating
Employee Rating

Very efficient and friendly. When your car is service, they are accurate on how long it will take. More

by bacaruso1186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Marco, Mike Loucks

Jan 02, 2024

bacaruso1186 responded

Thanks for the quick friendly service!

December 26, 2023

Dealership Rating
Employee Rating

I always get great service in a quick time frame. Every one is very courteous More

by jekyll408
Recommend Dealer
Yes

Other Employees Tagged: Dean Marco, Mike Loucks

Dec 27, 2023

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind, 5-star review and for your business! We look forward to your next visit!

December 07, 2023

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Employee Rating

They have always been GREAT and very professional. Would not use anyone but the Fred Martin crew Thank you all More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Marco, Mike Loucks , John Bruss, Ryan

Dec 08, 2023

Fred Martin Superstore responded

Thank you for choosing our team and for leaving us 5-stars, Nick! We look forward to seeing you again!

December 07, 2023

Dealership Rating
Employee Rating

The service was great and their personnel did a great job of keeping me informed as to the progress of my service. More

by cromco.group
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Marco, Mike Loucks

Dec 08, 2023

Fred Martin Superstore responded

Thank you so much for your kind words about our service team and for choosing our shop. Your business means a lot to us and we're grateful to hear we were able to take care of you. Thank you again and we look forward to your next visit!

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