Will Soong
Will Soong at Windward Ford of Hawaii
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Will Soong

Service Advisor

Windward Ford of Hawaii

725 Kailua Rd
Kailua, HI 96734

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4.6
12 Reviews
4.6

12 Reviews

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12 Reviews of Will Soong

November 21, 2024

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Employee Rating

I've been a loyal spokesman and customer for decades and have bought/leased at least 10 vehicles, how's that review??? More

by themikebuckshow
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

November 18, 2024

Dealership Rating
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I had a great experience with Windward Ford's service department. The service advisor was professional and friendly. The work done took less time than expected and was fixed properly. More

by Nina
Service Price Transparency
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Recommend Dealer
Yes

November 18, 2024

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Pretty frustrating experience: I had an appointment with the service department at 8am, to do mandatory recalls for my ford Lightning and the 20k regular service. I took the day off, dropped off my truck ea More

by Ramsey.Ryan.w
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

November 15, 2024

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Great Experience. Drop off right by the office, greeted right away by the friendliest professional employees. My car was ready early! My first time at Windwood Ford Ha More

by ann808hi
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Recommend Dealer
Yes

November 13, 2024

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Service was alright but my seat on passenger had grease on my wet okole seat covers with paper towels all over front passenger seat More

by HENRYLUMKING44
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Service Communication
Recommend Dealer
Yes

November 05, 2024

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Employee Rating

The service department was very friendly and finished the work in a very timely manner More

by MDENMARK21
Service Price Transparency
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Recommend Dealer
Yes

October 27, 2024

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Employee Rating

Will was extremely helpful and kept me informed throughout the entire process of as the service on my vehicle was being conducted. More

by Quinton Jackson
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

October 25, 2024

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Very Knowledgeable, they answered all my questions and explained it in a way I'd understand. Very kind, I felt welcome as if I was family. More

by SHANDLER1337
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

October 25, 2024

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Employee Rating

Pleased with the service. Will did a great job! I would take my care back for service More

by WMITCHELL808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 21, 2024

Dealership Rating
Employee Rating

Excellent service, attention and communication. Especially by Will. I would recommend to everyone.thank you. More

by breezeoceanside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Windward Ford of Hawaii responded

Thank you for your feedback and review. It’s greatly appreciated!

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