Will Soong

Very hepful and worked to get my car fixed quickly! Nice and friendly staff (and cat). Nice and friendly staff (and cat). More

by zoep1135 Verified Customer Verified Customer

Report | Print

Customer service reps we're helpful and friendly, and got the job done with no hesitation! the job done with no hesitation! More

by Masi Verified Customer Verified Customer

Report | Print

The sales experience was not great. I was not greeted enthusiastically, even though I had scheduled a test drive. I decided to purchase the Ford Ranger because I liked the truck. About I was not greeted enthusiastically, even though I had scheduled a test drive. I decided to purchase the Ford Ranger because I liked the truck. About two weeks later, I was told my registration and license plates were ready for pick up. Upon my arrival at the dealership, I was ignored by two employees, there was no receptionist to assist me, so I had to ask the other two employees for help. I tried to voice my concerns/complaint to the GM, but have not received any reply as of today. On the other hand, the service department was very efficient when I took the truck there to correct a booster brake recall issue. More

Report | Print

Quick and friendly service while addressing a booster brake recall. The service advisor, Will Soong was great! brake recall. The service advisor, Will Soong was great! More

Report | Print

Windward Ford gave me excellent service! The staff was helpful, and the management made the whole experience smooth and easy. Truly a great team that cares about their customers The staff was helpful, and the management made the whole experience smooth and easy. Truly a great team that cares about their customers More

by ADR Verified Customer Verified Customer

Report | Print

I have had MULTIPLE issues with the service department at Windward Ford. Once my free services are over I do not plan on using them again. They have lied, were deceitful and lack professionalism and transp Windward Ford. Once my free services are over I do not plan on using them again. They have lied, were deceitful and lack professionalism and transparency. More

by KEASMITH20 Verified Customer Verified Customer

Report | Print

Great service. Service advisor let me know what to expect.. car was ready when expected Service advisor let me know what to expect.. car was ready when expected More

by donnalching Verified Customer Verified Customer

Report | Print

Windward ford service team was knowledgeable and took the time to explain everything clearly, which I really appreciated. time to explain everything clearly, which I really appreciated. More

by ADR Verified Customer Verified Customer

Report | Print

Appreciate the customer service I love the honest and fair work the service department provided me. fair work the service department provided me. More

Report | Print

They were patient with my concerns, forthright in their service recommendations, with professional maintenance results. service recommendations, with professional maintenance results. More

by JKBONNER Verified Customer Verified Customer

Report | Print