Wayne Marc Cravey
Wayne Marc Cravey at Lithia Hyundai of Anchorage
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Wayne Marc Cravey

Parts Advisor

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.9
10 Reviews

Dealership Experience

3 yrs, 4 mos

4.9

10 Reviews

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10 Reviews of Wayne Marc Cravey

December 11, 2024

Dealership Rating
Employee Rating

Great costumer service, was very professional. Overall great place to buy a car, I was amazing by the communication. More

by ODIBBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Lithia Hyundai of Anchorage responded

We're delighted to hear that you had a positive experience with our team at Lithia Hyundai of Anchorage! Thank you for highlighting the professionalism and communication. We appreciate your support and hope you're enjoying your new car!

September 06, 2024

Dealership Rating
Employee Rating

I just want to thank for checking my engine and kept it for 2 days and found it to be in good condition. I especially want to commend the two workers who work to greet the people, Christian and so sorry ( More

by Emendes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2024

Lithia Hyundai of Anchorage responded

Thank you for the heartfelt review! We're glad to hear our team at Lithia Hyundai of Anchorage provided excellent service and made a positive impression. Your kind words about Christian, our greeter, and the rest of the staff mean a lot to us. We appreciate your support and look forward to serving you again!

December 28, 2023

Dealership Rating
Employee Rating

I went in there to buy my very first car on credit my credit wasn't great they still found a wonderful lender for me I got a beautiful car the right price and the right payment plan everybody there was g More

by KAIDENWILSHUSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2023

Lithia Hyundai of Anchorage responded

Hi Kaiden, What an exciting journey—buying your first car! We're delighted we could be part of this milestone at Lithia Hyundai of Anchorage. Overcoming credit challenges and finding the perfect lender for you is no small feat, and we're thrilled it resulted in you driving away with a beautiful car at the right price and payment plan. Your words about our team mean the world to us. Here's to many happy miles ahead, and we hope your new car brings you endless joy!

August 17, 2023

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Employee Rating

Having a. new service manager is a challenge. They were obviously having issues. The new hire is doing his best to right the ship, which is going to take time, More

by SILVDAWG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2023

Lithia Hyundai of Anchorage responded

Hello, Thank you for this review. I hope we can reach a 5-star rating sooner rather than later. If you would like to discuss your experience in further detail to address any issues, please contact me at your earliest convenience at the contact provided below. Matt Dean 907-762-5131 matthewdean1@lithia.com Service Manager

August 09, 2023

Dealership Rating
Employee Rating

The main complaint with the service department is that you cannot contact them by phone. They do not answer the phone and if you opt to text “for faster results”, the texts are not returned. The only way More

by KATE_ABBOTT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 11, 2023

Lithia Hyundai of Anchorage responded

Hello Kate, Thank you for sharing your experience. I apologize for the lack of communication. My goal is to regain your trust in our store. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Matt Dean 907-762-5131 matthewdean1@lithia.com Service Manager

June 07, 2023

Dealership Rating
Employee Rating

Joshua and his team were wonderful. Service done on cars was good ,questions answered. Work was completed before time promised. Very polite More

by Grabowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Shook

Jun 08, 2023

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was an awesome experience. We look forward to seeing you again here at Lithia Hyundai of Anchorage.

May 29, 2023

Dealership Rating
Employee Rating

Car was damaged after I bought it and no one knows how it happened. That does not inspire confidence. Lithia is making the required repair at no cost to me except my precious time. More

by ZGOBER0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Eric Hippen, Blayke Mccarthy

May 30, 2023

Lithia Hyundai of Anchorage responded

Hi, We appreciate your patience in working with us. We hope we can earn your trust again after this matter is resolved.

May 03, 2023

Dealership Rating
Employee Rating

Dealership and actual service is great. But getting into the service que is the weak link. Once you get an appointment everything is to notch. More

by STEVECATALANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2023

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again here at Lithia Hyundai of Anchorage.

January 12, 2023

Dealership Rating
Employee Rating

Great service appt. are time.by customer service and friendly service representatives and keeps you informed . More

by SIEVERS.TERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevins Mercedes , Layne Gunter

Jan 12, 2023

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a friendly experience! We hope to see you again here at Lithia Hyundai of Anchorage!

November 13, 2022

Dealership Rating
Employee Rating

I had a great experience buying a brand new Hyundai here! The process was smooth and comfortable just like my ride. More

by TUNAFISHBOI87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Brookins, Ian Chase, Dennis Pagtakhan, Jason HESS , Nathan Carter, Matthew French

Nov 16, 2022

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a smooth process! We hope to work with you again here at Lithia Hyundai of Anchorage!

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