Victoria Protsyuk
Service Appointment Coordinator
Niello Volvo Cars Sacramento
4609 Madison Avenue
Sacramento, CA 95841
18 Reviews
Write a Review18 Reviews of Victoria Protsyuk
October 09, 2024
I am so confident in the quality and care at Niello Volvo every time I need to get my Volvo serviced. The communication and professionalism is outstanding, and I always leave the parking lot with peace of mi every time I need to get my Volvo serviced. The communication and professionalism is outstanding, and I always leave the parking lot with peace of mind. Kudos to the front of house and back of house for all you do to take care of guests! More
Other Employees Tagged: Rob Pane, Shaun Dortch, Rick Fuentes, Matthew Jeffery, Amy Ott
July 17, 2024
Niello Volvo Service Center is awesome; They provide the best customer care. Shout-out to Shaun! Shaun went above and beyond by addressing all my concerns and presenting some other insights I would have mis best customer care. Shout-out to Shaun! Shaun went above and beyond by addressing all my concerns and presenting some other insights I would have missed. He worked with my schedule and made sure I was taken care of, ensuring I was able to be where I needed to be while I waited for my service. More
Other Employees Tagged: Rob Pane, Shaun Dortch, Rick Fuentes, Matthew Jeffery, Amy Ott
July 12, 2024
Niello Volvo. Good Dealership with good people. They did a good job and their communication was great Good Dealership with good people. They did a good job and their communication was great More
Other Employees Tagged: Rob Pane, Shaun Dortch, Rick Fuentes, Matthew Jeffery, Amy Ott
July 09, 2024
Brian, Andrew and the Volvo team are just awesome. They have provided the best customer service and treat me like family everytime I walk through the dealership doors. I am on my 3rd car with Volvo an They have provided the best customer service and treat me like family everytime I walk through the dealership doors. I am on my 3rd car with Volvo and have every intention to come to the Volvo Niello team first for any car needs my family might have well into the future. More
Other Employees Tagged: Justin Frey, Andrew Clark, Vadim Gol, Brian Machado, Shaun Dortch, Rick Fuentes
June 01, 2024
Shaun and his team at the service department did an exceptional job making sure the rim repair and inspection went flawlessly. In addition, the free coffee and pastries in the main sales area are fre exceptional job making sure the rim repair and inspection went flawlessly. In addition, the free coffee and pastries in the main sales area are free to use and you always get a ride home as they give complimentary Lift rides. More
Other Employees Tagged: Rob Pane, Shaun Dortch, Rick Fuentes, Matthew Jeffery, Amy Ott
May 15, 2024
Great friendly people but they lack loaner car service. But that is on managers who runs the place . Unfortunately Niello is only Volvo center in Sacramento. But that is on managers who runs the place . Unfortunately Niello is only Volvo center in Sacramento. More
Other Employees Tagged: Rob Pane, Mark Carpenter, Shaun Dortch, Rick Fuentes, Matthew Jeffery, Amy Ott, Ken Elvis, KC Ramos, Nathan Sheldon
April 03, 2024
Very efficient and pleasant to work with. No issues with car and service. Could have a more pleasant place to wait. But ok No issues with car and service. Could have a more pleasant place to wait. But ok More
Other Employees Tagged: Rick Fuentes, Amy Ott
April 03, 2024
Excellent customer service…communication is definitely excellent too! Will always give rave reviews on Niello products! excellent too! Will always give rave reviews on Niello products! More
Other Employees Tagged: Rob Pane, Rick Fuentes, Matthew Jeffery, Amy Ott
December 14, 2023
Very customer friendly. Service rep Amy Ott was always professional and in tune with the customers needs. I have bought two volvos and was always happy with my service. Service rep Amy Ott was always professional and in tune with the customers needs. I have bought two volvos and was always happy with my service. More
Other Employees Tagged: Amy Ott
December 06, 2023
Professional, good service and what you would expect from Volvo dealer. This is our second vehicle and we love it! from Volvo dealer. This is our second vehicle and we love it! More
Other Employees Tagged: Rob Pane, Shaun Dortch, Rick Fuentes, Matthew Jeffery, Amy Ott