Victor Rivera | Page 32

Excellent! I have been going there since I purchased my first MB in 1985. Have always been pleased with my purchases and the service and staff. m I have been going there since I purchased my first MB in 1985. Have always been pleased with my purchases and the service and staff. m More

Report | Print

I dropped in Princeton Mercedes without an appointment to check on my trunk lid which appeared not to seat correctly. Victor Rivera, service consultant, quickly took a look and got it into the shop for what check on my trunk lid which appeared not to seat correctly. Victor Rivera, service consultant, quickly took a look and got it into the shop for what was a loose cable. Very quick and professional. More

Report | Print

GLC300 Service Excellent service dept. Quite a price for service and final price came in lower than quote. Prices are very reasonable. Never had an issue with serv Excellent service dept. Quite a price for service and final price came in lower than quote. Prices are very reasonable. Never had an issue with service. More

Report | Print

Victor saved the day! No loaner car provided even tho one was promised when my appointment was made. Victor had 2 guys work on y car to get the work done quickly. Victor s No loaner car provided even tho one was promised when my appointment was made. Victor had 2 guys work on y car to get the work done quickly. Victor saved the day! Loaners should not be promised if they are not available. I purposely made my appt based on the loaner availability, very disappointed when one was not available. I may consider another dealeship when my vehicle needs service next time. I don’t want to risk sitting in your waiting room for hours. More

Report | Print

Service Always great service. We always ask for Victor. He is the reason we use this location .he always isfriendly,courteous, helpful and knowledgeable. Gr Always great service. We always ask for Victor. He is the reason we use this location .he always isfriendly,courteous, helpful and knowledgeable. Great experience More

Report | Print

excellent service as always excellent service great personnel they make you feel like family THANK YOU.... great car a SPECIAL THANKS TO GARY NAPIERKOWSKI SR. THOMA as always excellent service great personnel they make you feel like family THANK YOU.... great car a SPECIAL THANKS TO GARY NAPIERKOWSKI SR. THOMAS KNOBLOCH JR. GARY NAPIERKOWSKI JR.and personnel GREAT JOB..... More

Report | Print

Excellent service experience 10k Service performed and as expected Friendly and thorough staff at reception and advisor ; good follow up after visit incl recall notice to prepar 10k Service performed and as expected Friendly and thorough staff at reception and advisor ; good follow up after visit incl recall notice to prepare for More

Report | Print

Great Customer Service Efficient, timely, helpful in operation of loaner car, Received call that car was ready as soon as it was completed.. i felt very confident in Victo Efficient, timely, helpful in operation of loaner car, Received call that car was ready as soon as it was completed.. i felt very confident in Victor’s handling of my service More

Report | Print

Very accomodating The dealership squeezed me in to have my battery replaced after hours. I really appreciated it. I was in and out of there in less than an hour and my The dealership squeezed me in to have my battery replaced after hours. I really appreciated it. I was in and out of there in less than an hour and my car was working great. This is the second service I have had there and both have been excellent. More

Report | Print

Had my annual car service Serviced my car with excellence. The front desk young lady greeted me with friendliness and accommodating. My service tech Victor was superb. Kept m Serviced my car with excellence. The front desk young lady greeted me with friendliness and accommodating. My service tech Victor was superb. Kept me abreast of what service my car needed. More

Report | Print