Victor Rivera | Page 30

As always you have provided the best service. I came As always you have provided the best service. I came with low air pressure issue for rear passenger tire. Your team throughly checked for puncture As always you have provided the best service. I came with low air pressure issue for rear passenger tire. Your team throughly checked for puncture and any rim damage. Got check results and correction in time and I am on way out for my busy day.. More

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Excellent overall experience! Would recommend this car dealership to everyone. Caring, experience.great people to work with. Car was ready and all services were completed went they said. dealership to everyone. Caring, experience.great people to work with. Car was ready and all services were completed went they said. More

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VERY Good repait servivce VERY GOOD repair work, however never received call or text from customer service even though repair work is done. I need to call customer service VERY GOOD repair work, however never received call or text from customer service even though repair work is done. I need to call customer service. and ask for status. I don't think this is go .. We all get busy, however it is responsibilty of customer service department to notify customer., it may take only two minutes. Further, my window glass can't close and ask for early appointment. due to weather condition, however Customer service give me two weeks appointment. That is no good. I believe if it is regualr repair appointment , I am ok with it, You may need to train your customer service employee, so they can understand which one consider as emergency work.. It took only around two hours to fix it and I waited two weeks. for appointment. More

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The service is good and well organized. The waiting was not long and food is decent. I really enjoy the whole service with the dealership! not long and food is decent. I really enjoy the whole service with the dealership! More

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Tom Knoblock, Jr is your guy I've been a customer of this dealership for years and find the folks there to be great. Victor Rivera in service is awesome and you won't find a bette I've been a customer of this dealership for years and find the folks there to be great. Victor Rivera in service is awesome and you won't find a better salesperson than Tom Knoblock, Jr, who is super accommodating. More

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GLK 350 The vehicle GLK 350 was serviced for recall of airbags - very prompt and excellent service ! Thanks to Victor for always being exceptional with his c The vehicle GLK 350 was serviced for recall of airbags - very prompt and excellent service ! Thanks to Victor for always being exceptional with his customer service. More

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Mercedes-Benz of Princeton in Lawrenceville Excellent Dealership, We have used this dealership many times for several reasons. Regular service appointments of our 2 Mercedes, buying out a lea Excellent Dealership, We have used this dealership many times for several reasons. Regular service appointments of our 2 Mercedes, buying out a leased car at the end of the lease and most recently we picked up a 2020 GLE 350. The dealership is excellent for both, service and sale. The employees are all very professional, friendly and very competent. We are fully satisfied at every visit. Highly recommended! More

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As always, superior experience. Took delivery of a 2019 E450 coupe in 2018 and a 2020 GLC300 in Dec. 2019. Both cars are amazing. The E450 gets over 30 on hiway, the new GLC over Took delivery of a 2019 E450 coupe in 2018 and a 2020 GLC300 in Dec. 2019. Both cars are amazing. The E450 gets over 30 on hiway, the new GLC over 28. Have been dealing with Doug Greces over 35 years. Recommend him to anyone. Robert Lisi helped me get acclimated with both cars. Very easy going, helpful, knowledgeable. Have dealt with Brian and Victor in service for all cars over the past # of years. More

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Love the personalized service at this dealership. Victor takes great care of me whenever needed. All service advisors are knowledgeable and have been there a long time. Went with a noise problem. Victor q takes great care of me whenever needed. All service advisors are knowledgeable and have been there a long time. Went with a noise problem. Victor quickly arranged for a loaner so the problem could be addressed immediately. Brakes were replaced and the car is working well. More

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Standard service appt. Victor did a great job of having my wife’s car serviced and back to me at the time requested. The car was washed and vacuumed and ready to go. Victor did a great job of having my wife’s car serviced and back to me at the time requested. The car was washed and vacuumed and ready to go. More

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