Victor Rivera
Victor Rivera at Mercedes-Benz of Princeton

Victor Rivera | Page 11

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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5.0
352 Reviews
5.0

352 Reviews

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352 Reviews of Victor Rivera

November 11, 2023

Dealership Rating
Employee Rating

I've been taking our Benzs for service here since 1999 and have never had a bad experience. An honest service department with extremely knowledgeable techs; I won't trust our vehicles with anyone else. More

by Mario B
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Nov 13, 2023

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 06, 2023

Dealership Rating
Employee Rating

It takes a while to make an appointment and then it takes even a longer time to get your car back. Thanks for the loaner car More

by housemanjune25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2023

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with Victor. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 25, 2023

Dealership Rating
Employee Rating

No responsibly no service just saying back order Don’t do this job if can’t doing it More

by STR PAINTING LLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 25, 2023

STR PAINTING LLC responded

Don’t go to mercedes service they don’t care you workin they don’t care you need car they don’t care

October 23, 2023

Dealership Rating
Employee Rating

Victor and service center associates were very polite and responsive. Victor did not oversell service needs and focused on what is needed and helped reduce my cost. However the cost of service is higher More

by SR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ellyn Levinson

Oct 25, 2023

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 14, 2023

Dealership Rating
Employee Rating

This is the best customer service experience at mercedes dealership I had. Previously been in a different dealership and it's absolutely different, can't compare. I refer all my friends who owns the merce More

by lubomir.dovhaniuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Mercedes-Benz of Princeton responded

Thank you for the wonderful review! Thanks for visiting Mercedes-Benz of Princeton - we look forward to seeing you again next time!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 13, 2023

Dealership Rating
Employee Rating

Nick went the extra mile he was very helpful and patient with me also got me a loaner so I would not miss work definitely satisfied More

by shondag30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Aberin

Oct 17, 2023

Mercedes-Benz of Princeton responded

We are super excited that your Mercedes-Benz service experience was a success, and thank you for the sweet review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 02, 2023

Dealership Rating
Employee Rating

Been a costumer for 40 years. There has been a significant change in the dealership and not for the better More

by Baumporsche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Mercedes-Benz of Princeton responded

We are very happy that your Mercedes-Benz is back on the road again!! Thank you for your review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 24, 2023

Dealership Rating
Employee Rating

The service at this dealership has been excellent, The employees have been very courteous and helpful whenever I visit, More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2023

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 31, 2023

Dealership Rating
Employee Rating

Victor has a great customer service skills. He very is attentive and informative. Thank you. More

by Je4wil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2023

Mercedes-Benz of Princeton responded

Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 31, 2023

Dealership Rating
Employee Rating

I always service my vehicles at Mercedes. They take great care in ensuring that my vehicle is repaired properly. More

by Ivan_b_bop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2023

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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