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Victor Rivera
Victor Rivera at Mercedes-Benz of Princeton

Victor Rivera | Page 10

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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5.0
352 Reviews
5.0

352 Reviews

Write a Review

352 Reviews of Victor Rivera

January 05, 2024

Dealership Rating
Employee Rating

Brian and victor are absolute gems and always take care of my vehicles. Hands down the best folks in the trade. More

by supinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian McCoy, Maria Agabiti

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Jan 06, 2024

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our service team! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 24, 2023

Dealership Rating
Employee Rating

Service is always fast and efficient; service manager Victor is excellent. Keeps me informed of progress and gets me in and out without wasting time. More

by JoeJCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lai

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Dec 28, 2023

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for Victor and Paul! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 22, 2023

Dealership Rating
Employee Rating

Victor was my service representative, he was professional and very knowledgeable. He was constantly communicating with me as to what was going on and everything was executed as promised. More

by GWSloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 23, 2023

Mercedes-Benz of Princeton responded

We are very happy that your Mercedes-Benz is back on the road again!! Thank you for your review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 21, 2023

Dealership Rating
Employee Rating

Excellent service and a great service team. My experience is always very positive every visit. More

by MilesOfGreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Syris Austin

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Dec 23, 2023

Mercedes-Benz of Princeton responded

We are so glad to read this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 16, 2023

Dealership Rating
Employee Rating

The overall experience was very good. I was satisfied with all of the staff. Thanks More

by jwxwone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2023

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for Victor! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 16, 2023

Dealership Rating
Employee Rating

Our contact at the service dept, Victor Rivera, was kind, courteous and efficient. He kept us up-to-date on the status of repairs. He went out of his way to be sure we were satisfied with the entire service More

by nmallis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2023

Mercedes-Benz of Princeton responded

We appreciate you trusting the Mercedes-Benz of Princeton team with all your vehicle buying and servicing needs - it is our pleasure to assist you! Thank you for taking the time to share your feedback, and come back again soon! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 11, 2023

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Employee Rating

I am very satisfied with the service that I received. The personnel were courteous and expeditious. More

by Ivan_b_bop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 11, 2023

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 04, 2023

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Employee Rating

Easy fast service also Victor was cordial. will also be back again if needed. Car was cleaned nicely. More

by Cristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 06, 2023

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with Victor. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 02, 2023

Dealership Rating
Employee Rating

Used express service on Saturday. Making appointment was easy. Service advisor Victor Rivera as always was very professional. More

by sjalbut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 06, 2023

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for Victor! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 29, 2023

Dealership Rating
Employee Rating

Nick made an excellent help and response to my car needs. Very courteous, pleasant and very informative regarding my car needs! More

by Jovita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian McCoy, Jeffery Hirtler, Linda Tague, Andrew Horne, Nicholas Aberin, Maria Agabiti, Rachel Hoehman , Syris Austin, Ellyn Levinson

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Nov 30, 2023

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our service team!! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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