Victor Guingona

I have purchased and leased many cars and this was one of the best experiences I have had the best experiences I have had More

by RASSETTE Verified Customer Verified Customer

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We are very happy with the customer service and professionalism shown to us at Jarrett Gordon Winter Haven. The sales manager Mike D'Amelia was responsive to our needs and connected us with an ama professionalism shown to us at Jarrett Gordon Winter Haven. The sales manager Mike D'Amelia was responsive to our needs and connected us with an amazing, courteous, and professional sales representative. Manny went above and beyond for us to find the SUV we qere looking for. Manny gave us great choices and a variety of options to choose from and we were able to drive away with the perfect SUV for us. Mike then connected us with Finance Guru Joe Grubb to get us to the payment we needed. Additionally Operations Mngr Otis Davis made sure our other vehicle was serviced and ready for us while we shopped. Otis fit us in even after we arrived to the dealership later than expected. We highly recommend Jarrett Gordon Winter Haven, they will take care of you like family. More

by amedejes27 Verified Customer Verified Customer

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Fantastic experience at Jarrett-Gordon Ford. From initial inquiry to driving down and meeting Mike. Had the 2 vehicles we were interested in ready for us to look at and drive. Gave us a fair From initial inquiry to driving down and meeting Mike. Had the 2 vehicles we were interested in ready for us to look at and drive. Gave us a fair offer on our trade and even made me feel better by letting me negotiate a little more on the trade. Everyone was very friendly. We decided on a vehicle and they started getting financing ready. Knew it would be a little while so went and had a great lunch around the corner at Big Tom's Diner. When we got back Finance was ready for us and very friendly and not overbearing at all. First got to Dealership at 11:30 and were driving the new Bronco home (with a very happy wife) by 3:30. Will definitely use Mike and the team when it is time to trade in my truck. More

by COACHSTEVEBOHN Verified Customer Verified Customer

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Nice people to work with wanted to make a good deal. would buy from here again would buy from here again More

by benjaminburge Verified Customer Verified Customer

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It was a great buying experience all the way around. I highly recommend Jarrett- Gordon! I highly recommend Jarrett- Gordon! More

by getrdone.mike Verified Customer Verified Customer

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They were terrific. Treat me well. I bought the extended warranty and they’ve been great about those issues as well and I’m happy. I highly recommend the dealer. Treat me well. I bought the extended warranty and they’ve been great about those issues as well and I’m happy. I highly recommend the dealer. More

by BARRY208 Verified Customer Verified Customer

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Job well done by all involved great experience will recommend cheers to Joe sales man he excelled recommend cheers to Joe sales man he excelled More

by apaincmail Verified Customer Verified Customer

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We found the vehicle listed, titled as a Certified Pre-owned Cadillac. The price was fair and the vehicle was very enticing. We drove over 6 hours to take a look. The vehicle had some issues that made Pre-owned Cadillac. The price was fair and the vehicle was very enticing. We drove over 6 hours to take a look. The vehicle had some issues that made us question the certification process. Victor came and looked at the vehicle with us. As we discussed options and how to make the vehicle a good fit for us, it became apparent that this vehicle did not actually meet the requirements for being a Certified Pre-owned vehicle. An admitted error. Victor worked to make this an agreeable sale conditional on repair of these issues. We agreed to leave the vehicle there so that the issues could be corrected prior to taking possession of it. Unfortunately the vehicle was in the same state as we left it 4 days prior. None of the issues affected the drivability of the machine, but they were somewhat glaring for a premium luxury SUV. After much consideration and discussion with the team there over those 4 days, we acquiesced to taking the vehicle home with the expectation that the missing items would be shipped to us. Additionally, a repair of the passenger seat is to be scheduled in our local area since this could not be done at the dealer due to staffing availability. At this point we are still waiting for these tasks/conditions to be completed. We have placed our trust here. We love the truck. It is simply gorgeous. The items not yet addressed do dampen our enjoyment some. It is worth noting that the protective coating on the vehicle that was charged to us has yet to be applied. This is one of those things that is very difficult to verify unless witnessed first hand. We requested a full detail of the vehicle prior to our arrival, and pointed out the presence of leaves and mud in the driver and passenger side quarter panels when we left the vehicle on our initial visit. We were told that the vehicle did in fact get a full detail. That being said, I personally pulled several handfuls of muddy leaves out of the same areas I pointed out before. You may be reading this and wondering why we sealed the deal. We love the truck. Victor and Michael worked to make us feel heard and cared for. It would appear that there is a mismatch between the expectations of these men and the team on the ground. Ultimately we believe that Jarrett Gordon Lincoln Ford will make good on their promises. More

by ben.stevenson966 Verified Customer Verified Customer

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Very easy to deal with and answered all my questions. Everyone was very professional and made the purchase a breeze. Everyone was very professional and made the purchase a breeze. More

by mmontecalvo Verified Customer Verified Customer

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They were great. Easy to work with. And promised exactly what they said they would. Easy to work with. And promised exactly what they said they would. More

by calebc6 Verified Customer Verified Customer

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