Vanessa Ramirez
Vanessa Ramirez at Hawk Ford of St. Charles
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Vanessa Ramirez

BDC Agent

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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5.0
11 Reviews
5.0

11 Reviews

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11 Reviews of Vanessa Ramirez

November 03, 2024

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I greatly appreciate you guys being able to help me out on the spot that I was in the service was highly recommended More

by COUNTRYMUSICBOY33
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Recommend Dealer
Yes

October 30, 2024

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always a pleasure working with Steve and his team as well as car and truck parts departments More

by HARRISONGARY
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Recommend Dealer
Yes

October 06, 2024

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Great dealership experience. Fast and quality service. Total pros. I bought my Bronco here. they stand behind their products. More

by ELEAFBLAD
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Recommend Dealer
Yes

August 14, 2024

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Steve & John in Service run a very tight ship-EXCELLENT service and Tyler(Shop Mechanic) is great to work with and chat on my Bronco when completed. I also rated the Sales & Mgmt. Team Members with the ra More

by David H.
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Recommend Dealer
Yes

Other Employees Tagged: Chris Krueger, Gus Babalis, John Hartgenbush, Steve Staub, Nick Sladek, DJ Bermudez, Josh Grant , Jose' Service)- whom I call "The Jack if all Trades"....ALWAYS there & will to assist!!

June 18, 2024

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Great people with good knowledge of the industry, but to slow. I send a lot of trucks there with an appointment and on average it takes 1.5 hours for a oil change with tire rotation. This is to long to have More

by ERIC@CONCRETEWS.COM
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Recommend Dealer
Yes
Jun 19, 2024

Hawk Ford of St. Charles responded

We value your feedback and understand the importance of efficient service. At Hawk Ford of St. Charles, we strive to balance thoroughness with speed to minimize downtime for your vehicles. Your input is invaluable, and we will work diligently to improve our turnaround times while maintaining the quality service you expect from us.

June 03, 2024

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It's always easy to get my car serviced at Hawk. I love that they reach out to schedule any recall work. More

by DWAGNER20
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Recommend Dealer
Yes
Jun 03, 2024

Hawk Ford of St. Charles responded

We're delighted to make servicing your car a breeze, and we're committed to keeping you safe on the road. Your feedback fuels our dedication to providing convenient and proactive service at Hawk Ford of xx. Charles.

January 05, 2024

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Efficient, not pushy on extras. Work was done in half a day. Friendly attitudes and kind people. More

by davidbabis245
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Recommend Dealer
Yes

Other Employees Tagged: Steve Donovan

Feb 14, 2024

Hawk Ford of St. Charles responded

We appreciate your positive feedback and are pleased to hear about your efficient and hassle-free experience with us. Providing a friendly and respectful atmosphere while delivering quality service is a top priority at Hawk Ford of St. Charles. Thank you for choosing us, and we look forward to serving you again in the future!

December 28, 2023

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I highly recommend Hawk Ford of St. Charles! I had excellent experience with their Service Dept. for my 2020 Ford Escape. And when the time came to trade in, I had no hesitation to re More

by PICLOGALLO24
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Recommend Dealer
Yes

Other Employees Tagged: Bill Wackerlin, Chris Krueger, Josh Grant , Connor Brown, Monique Case

Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear about your amazing experience with our Service Department and sales team at Hawk Ford of St. Charles. Providing exceptional service and ensuring a seamless transition to your new 2023 Escape is our top priority, and we're delighted that Chris and Bill exceeded your expectations. Thank you for choosing us, and we look forward to continuing to provide top-notch service in the future!

November 29, 2023

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My entire experience with Hawk Auto in St. Charles has 5 stars. I needed an appointment quickly, I needed an oil change, inspection and warranty repair. I called in the morning to change m More

by Winddy SVT
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Recommend Dealer
Yes

Other Employees Tagged: Monique Case

Feb 29, 2024

Hawk Ford of St. Charles responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 16, 2023

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Very nice service and reasonably priced. I think I will make a habit of taking my new Ford here for regular service. More

by Kate
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Recommend Dealer
Yes
Apr 03, 2024

Hawk Ford of St. Charles responded

We're delighted to hear about your positive experience with our nice service and reasonable pricing at Hawk Ford of St. Charles! We look forward to welcoming you back for regular service on your new Ford - thank you for choosing us as your trusted service provider.

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