Valor Ojeda
Valor Ojeda at Big Star Hyundai

Valor Ojeda

Sales Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

3.9
22 Reviews
3.9

22 Reviews

Write a Review

Dealership Experience

5 yrs

22 Reviews of Valor Ojeda

January 15, 2025

Dealership Rating
Employee Rating

I purchased 3 vehicles in 2024. The 1st 2 were at another dealership, but if I had known about Big Horn I definitely would've come sooner. I hate sitting around waiting but this pr More

by eventsofelegance
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dyiamond Jones

Jan 16, 2025

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

January 04, 2025

Dealership Rating
Employee Rating

Too many problems was told I can get approved on any vehicle vehicle I chose. They said it was too high for what my bank approved of the vehicle that I’m currently in is giving me problems. More

by kengreen077
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Eli

Jan 06, 2025

Big Star Hyundai responded

Thank you for your review. We're sorry to hear about your experience. We take customer satisfaction very seriously and want to make things right. Please feel free to contact me directly at crussell@bigstarhyundai.com. Chris Russell, General Sales Manager.

January 03, 2025

Dealership Rating
Employee Rating

I was able to come in, and same day drove off in a vehicle I am very satisfied with. More

by davidal731
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 06, 2025

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

January 03, 2025

Dealership Rating
Employee Rating

The process was very smooth, and fast! I was able to come, and same day drive off in a vehicle I am very satisfied with More

by davidal731
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 06, 2025

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

December 10, 2024

Dealership Rating
Employee Rating

Friendly, informative and very patient with me explaining the details of my purchase. Thank you. More

by dbclay1946
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2024

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 01, 2024

Dealership Rating
Employee Rating

Valor was very nice had a positive attitude the experience was 10/10 I recommend. More

by madysenbecerril
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2024

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 27, 2024

Dealership Rating
Employee Rating

Awesome staff who cares to try whatever they can to get you what want and works hard to do so. More

by thalljr1987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben

Oct 28, 2024

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 26, 2024

Dealership Rating
Employee Rating

very great customer service and members of the staff were extremely attentive to my needs More

by csem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: zzSterling zzWhitely

Oct 28, 2024

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 20, 2024

Dealership Rating
Employee Rating

I feel the practices are deceptive. Was told the car was one price but found out it was $9000 more. Too many unwanted and unadvertised add-ons. The car is good though. No issues. I woul More

by Ron_legge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Christian Karamitsos, Juan Pena, Lisandro Sosa, Alex Jones , Finance guy was good.

Oct 24, 2024

Big Star Hyundai responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

October 17, 2024

Dealership Rating
Employee Rating

I was not happy once I purchased my car. The wait time is terrible. We took the car to get an inspection because we bought the car with a promise that they would fix the noise coming from t More

by TARYNWATERS1985
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 24, 2024

Big Star Hyundai responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

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