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Tyler Jordan
Tyler Jordan at Five Star Subaru of Grapevine
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Tyler Jordan

Service Technician

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.5
8 Reviews
4.5

8 Reviews

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8 Reviews of Tyler Jordan

January 24, 2025

Dealership Rating
Employee Rating

The staff was friendly and helpful during the entire process, always engaging with the customers. More

by Steve Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dyson Ellis, D'Mitri Manivanh , Antonio Reyes

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Jan 24, 2025

Five Star Subaru of Grapevine responded

Steve, We value your feedback and are so glad that you found your Five Star Subaru service advisor was helpful. We strive to provide a seamless and enjoyable experience for all our customers. We appreciate your business and welcome additional questions at 817-438-1700. We are here to help you enjoy many more miles in your car. Best regards, Jakob Ritter, Service Director

September 21, 2024

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Employee Rating

They did a great job. The nanagener came out and talked to us made me feel listen to. More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dyson Ellis, Jason Womack

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Sep 22, 2024

Five Star Subaru of Grapevine responded

Michael, We appreciate you at Five Star Subaru! Thank you for choosing our service center for the care of your Subaru. Between visits, reach our advisors and techs at 817-438-1700. We want you safe and knowledgeable about your car. Take care, Jabok Ritter, Service Director

August 29, 2024

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Employee Rating

They are always ready to do what is needed for the customer! I had requested a ride to work when I made my appointment. When I arrived, they said I they did not have a person to take me. The service More

by Annette - Divine Insight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 30, 2024

Five Star Subaru of Grapevine responded

Annette, Thank you so much for taking the time to share your experience. We are focused on making vehicle care convenient. Should you have questions between visits, call us at 817-438-1700. We are here to help you enjoy your Subaru. Take care, Jakob Ritter, Service Director

May 26, 2024

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Employee Rating

Subaru of Grapevine is really the best. Friendly service and kind people make the experience wonderful. More

by rodriguez.lynn.f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dyson Ellis, Lauren Cano, Jonathon Crawford, Matthew Branch, Damon English, Dustin English, Alejandro Lopez, David Earnest, Jonathan Lanphouthacoul

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May 27, 2024

Five Star Subaru of Grapevine responded

Lynn, Thank you so much for recognizing the many Five Star Subaru staff! We are grateful to call you our customer and friend. When you need our advice, please call 817-438-1700. We look forward to sharing our knowledge. Best regards, Jakob Ritter, Service Director

February 13, 2024

Dealership Rating
Employee Rating

Continued EXCELLENT customer service. Quick, efficient service that I’ve learned to expect from this particular Subaru Dealership. More

by Slvregl10-blackwater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2024

Five Star Subaru of Grapevine responded

Slvregl10-blackwater, Thank you for choosing Five Star Subaru for the care of your car. We want you to always expect and find efficient services. Reach Tyler and our techs at 817-438-1700 for future needs. Safe travels! Best regards, Jake Ritter, Service Director

January 27, 2024

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Employee Rating

Clean, friendly staff, plenty of parking and closer to my home. Amenities is awesome. Coffee, tea, Apple, bananas to name a few, bathroom is clean More

by TexasHarley88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 28, 2024

Five Star Subaru of Grapevine responded

Thank you, TexasHarley88, for taking the time to rate your Five Star Subaru service experience. When you need Tyler or my advice, call 817-438-1700. We are happy to share our knowledge and expertise. Safe travels, Jake Ritter, Service Director

January 25, 2024

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Employee Rating

Service team was friendly and professional My appointment was timely and comfortable in the showroom waiting area. More

by cindyanthony55
Recommend Dealer
Yes

Other Employees Tagged: Matthew Branch, Deion Thomas

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Jan 26, 2024

Five Star Subaru of Grapevine responded

Thank you, cindyanthony55, for being a valued Five Star Subaru customer. Our aim is your complete satisfaction. Call us with questions about your car any time at 817-438-1700. Best regard, Jake Ritter, Service Director

January 08, 2024

Dealership Rating
Employee Rating

Easy, respectful, pleasant experience buying, servicing, and interacting with all staff members of Five Star Subaru. More

by JANELLE
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Cooper, Corbin Beck, Lauren Cano , J. Shantai Isom

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Jan 09, 2024

Five Star Subaru of Grapevine responded

Janelle, Congratulations on your purchase at Five Star Subaru. We are so excited to help you enjoy your new car! Stop by or call any of our staff at 817-438-1700. Thank you for choosing our dealership and know we continue to be here for you. Take care, Doug Laymon, Sales Manager

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