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Tyler Jordan
Tyler Jordan at Five Star Subaru of Grapevine
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Tyler Jordan

Service Technician

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.6
11 Reviews
4.6

11 Reviews

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11 Reviews of Tyler Jordan

April 21, 2025

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Employee Rating

They promptly were there to take my car. They explained what they were gonna do. They kept me informed every step of the process. They walked me through my car when I picked it up asked if I More

by Tricia painter
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 22, 2025

Five Star Subaru of Grapevine responded

Thank you, Tricia, for sharing your experience at Five Star Subaru. It's great to hear you had such a thorough and professional service experience. We want to hear from you at 817-438-1700 every time you have vehicle questions. Enjoy safe travels. Take care, Jakob Ritter, Service Director

April 20, 2025

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An outstanding service and treatment. Five Star Subaru made us feel like family, and best choice! More

by Abderrahmen Khardani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Taylor, Jon Zablosky, Jason Womack, Matthew Branch, Deion Thomas, Damon English

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Apr 20, 2025

Five Star Subaru of Grapevine responded

Abderrahmen, Thank you for recognizing many of the Five Star Subaru staff! We appreciate you at the dealership and welcome you to call 817-438-1700 for vehicle advice any time. We want you to fully enjoy your ride. Best regards, Jakob Ritter, Service Director

March 27, 2025

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Everyone is friendly & professional. Great customer service. Clean facility and everyone is helpful. Awesome employees More

by Jeannette Hamilton
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 28, 2025

Five Star Subaru of Grapevine responded

Thank you, Jeannette! We're focused on ensuring every Five Star Subaru customer has a great experience, and we're glad we succeeded with you. When Tyler or I can offer our knowledge, please call 817-438-1700. We want you to fully enjoy your Subaru. Take care, Jakob Ritter, Service Director

January 24, 2025

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Employee Rating

The staff was friendly and helpful during the entire process, always engaging with the customers. More

by Steve Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dyson Ellis, D'Mitri Manivanh , Antonio Reyes

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Jan 24, 2025

Five Star Subaru of Grapevine responded

Steve, We value your feedback and are so glad that you found your Five Star Subaru service advisor was helpful. We strive to provide a seamless and enjoyable experience for all our customers. We appreciate your business and welcome additional questions at 817-438-1700. We are here to help you enjoy many more miles in your car. Best regards, Jakob Ritter, Service Director

September 21, 2024

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Employee Rating

They did a great job. The nanagener came out and talked to us made me feel listen to. More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dyson Ellis, Jason Womack

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Sep 22, 2024

Five Star Subaru of Grapevine responded

Michael, We appreciate you at Five Star Subaru! Thank you for choosing our service center for the care of your Subaru. Between visits, reach our advisors and techs at 817-438-1700. We want you safe and knowledgeable about your car. Take care, Jabok Ritter, Service Director

August 29, 2024

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They are always ready to do what is needed for the customer! I had requested a ride to work when I made my appointment. When I arrived, they said I they did not have a person to take me. The service More

by Annette - Divine Insight
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 30, 2024

Five Star Subaru of Grapevine responded

Annette, Thank you so much for taking the time to share your experience. We are focused on making vehicle care convenient. Should you have questions between visits, call us at 817-438-1700. We are here to help you enjoy your Subaru. Take care, Jakob Ritter, Service Director

May 26, 2024

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Subaru of Grapevine is really the best. Friendly service and kind people make the experience wonderful. More

by rodriguez.lynn.f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dyson Ellis, Lauren Cano, Jonathon Crawford, Matthew Branch, Damon English, Dustin English, Alejandro Lopez, David Earnest, Jonathan Lanphouthacoul

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May 27, 2024

Five Star Subaru of Grapevine responded

Lynn, Thank you so much for recognizing the many Five Star Subaru staff! We are grateful to call you our customer and friend. When you need our advice, please call 817-438-1700. We look forward to sharing our knowledge. Best regards, Jakob Ritter, Service Director

February 13, 2024

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Employee Rating

Continued EXCELLENT customer service. Quick, efficient service that I’ve learned to expect from this particular Subaru Dealership. More

by Slvregl10-blackwater
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2024

Five Star Subaru of Grapevine responded

Slvregl10-blackwater, Thank you for choosing Five Star Subaru for the care of your car. We want you to always expect and find efficient services. Reach Tyler and our techs at 817-438-1700 for future needs. Safe travels! Best regards, Jake Ritter, Service Director

January 27, 2024

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Employee Rating

Clean, friendly staff, plenty of parking and closer to my home. Amenities is awesome. Coffee, tea, Apple, bananas to name a few, bathroom is clean More

by TexasHarley88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 28, 2024

Five Star Subaru of Grapevine responded

Thank you, TexasHarley88, for taking the time to rate your Five Star Subaru service experience. When you need Tyler or my advice, call 817-438-1700. We are happy to share our knowledge and expertise. Safe travels, Jake Ritter, Service Director

January 25, 2024

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Employee Rating

Service team was friendly and professional My appointment was timely and comfortable in the showroom waiting area. More

by cindyanthony55
Recommend Dealer
Yes

Other Employees Tagged: Matthew Branch, Deion Thomas

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Jan 26, 2024

Five Star Subaru of Grapevine responded

Thank you, cindyanthony55, for being a valued Five Star Subaru customer. Our aim is your complete satisfaction. Call us with questions about your car any time at 817-438-1700. Best regard, Jake Ritter, Service Director

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