Troy Brickner
Used Car Service writer
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
278 Reviews
Write a Review278 Reviews of Troy Brickner
October 23, 2025
Excellent customer service. Very friendly staff. Clean office. Would highly recommend this service department to friends. Very friendly staff. Clean office. Would highly recommend this service department to friends. More
October 22, 2025
I have been dealing with them since 2014 because the customer service is outstanding and knowledgeable. customer service is outstanding and knowledgeable. More
October 20, 2025
They told me to come first thing in the morning and they'd check out what I was reporting. We brought the car in and they checked it out immediately and set our minds to rest. Would recommend them anyt they'd check out what I was reporting. We brought the car in and they checked it out immediately and set our minds to rest. Would recommend them anytime More
October 20, 2025
Easy to deal with. Great service Will continue our services with southern team dealership. Thank you. . Great service Will continue our services with southern team dealership. Thank you. . More
Other Employees Tagged: Mark Baker
October 16, 2025
Took our vehicle in for service immediately and topped off fluids. Problem was that we misread the fluid full lines. Everything was fine when we brought it in for service. Everyone was friendly and ready off fluids. Problem was that we misread the fluid full lines. Everything was fine when we brought it in for service. Everyone was friendly and ready to assist us. Will take it back for our future service needs. More
October 11, 2025
I had a strange issue. Troy and the tech kept going until they found it and made the appropriate repairs. He stayed concerned about my wallet and comfort throughout. Troy and the tech kept going until they found it and made the appropriate repairs. He stayed concerned about my wallet and comfort throughout. More
Other Employees Tagged: Troy Brickner
October 11, 2025
Southern Team always gives exemplary service. The waiting area is comfortable and the staff is kind and also always looks out for the customers. I also love my VW Atlas! I have had the car for 4 The waiting area is comfortable and the staff is kind and also always looks out for the customers. I also love my VW Atlas! I have had the car for 4 years and still love to drive it! I get compliments all the time! More
October 10, 2025
The service is phenomenal. Very comfortable to wait on your car. People are very friendly. Very comfortable to wait on your car. People are very friendly. More
Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, Alyse Allen, Megan Gartmann, Jennifer Tucker
October 09, 2025
Courteous and kind. Waiting room very nice and every one was very pleasant to work with Waiting room very nice and every one was very pleasant to work with More
Other Employees Tagged: Mark Baker, Maria Durham, Alyse Allen

