Trina Brown

Great service, engaging team of people and very helpful in all departments. Looking forward to working with SVG Urbana again very soon! in all departments. Looking forward to working with SVG Urbana again very soon! More

by kayleeshaw06 Verified Customer Verified Customer

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They were very helpful and showed me details regarding my vehicle. Thank you again for your help. vehicle. Thank you again for your help. More

by vstover5 Verified Customer Verified Customer

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We got in the same day and was kept updated on the progress of our truck. progress of our truck. More

by cfoor3667 Verified Customer Verified Customer

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Fast, efficient, and friendly. Took car my in for oil change with no appointment and they made time for me. Took car my in for oil change with no appointment and they made time for me. More

by AAVILAJR216 Verified Customer Verified Customer

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Friendly & efficiency! Said would take 2 hours but took 1 1/2 hours! Did a good job! Said would take 2 hours but took 1 1/2 hours! Did a good job! More

by pldick07 Verified Customer Verified Customer

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Everyone was so nice. Trina explained in detail every issue with my vehicle that needed to be addressed as well as showed pictures of all damage to my vehicle. Trina explained in detail every issue with my vehicle that needed to be addressed as well as showed pictures of all damage to my vehicle. More

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Haley was very professional. Adam and she took time to get me every disount I could get. They explained everything in great detail, and I was given undivided attention. The warra Adam and she took time to get me every disount I could get. They explained everything in great detail, and I was given undivided attention. The warranty was explained completely. More

by SKOWSTON Verified Customer Verified Customer

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Excellent customer service! And trustworthy! Highly recommend for service and sales. I live nearly and hour away and they are worth the travel. And trustworthy! Highly recommend for service and sales. I live nearly and hour away and they are worth the travel. More

by lisadsayre@aol.com Verified Customer Verified Customer

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Service receptionist was on her cell phone talking to her mom while I stood there for a good 2 min before she greeted me. Then she could not get logged into the system to check me that added another 5 min or mom while I stood there for a good 2 min before she greeted me. Then she could not get logged into the system to check me that added another 5 min or so. After they had to scan the truck twice because they couldn’t figure out the system all in all almost 10 min to check in for a bed cover to be installed. Appointment was at 0830 bed cover is a 30 min install if that. Finally around 10 AM they said the truck was done. I walked out and the cover looked different from what I had ordered. Didn’t have time to figure it out as we were headed out for vacation. A few days later I get a call telling me they installed the wrong cover telling me we can get you in tomorrow at 0800 which is funny b/c originally the appointment was scheduled almost a week out because they were busy. Took a full day off work instead of a half day for the install now they are telling me I need to take another day off to switch out the cover or pay the $600 dollar difference for the service departments mess up. More than happy to have a deal worked out but I know for a fact your dealer cost is less than customer cost plus you would sell my cover to someone else. All the dealership is trying to do is make me pay for the mixup in which the dealership had to buy the other truck a new cover. Thst is not I expect business to be done. More

by MATTBAILEY43 Verified Customer Verified Customer

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All went well everyone very helpful the service was good and explained everything well and good and explained everything well and good More

by tar482011 Verified Customer Verified Customer

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