Trina Brown
Trina Brown at SVG Urbana

Trina Brown | Page 2

Service Advisor

SVG Urbana

1100 Scioto St.
Urbana, OH 43078

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4.6
31 Reviews
4.6

31 Reviews

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31 Reviews of Trina Brown

September 08, 2026

Dealership Rating
Employee Rating

While visiting with family in Ohio our Tahoe had a flat tire. SVG Chevrolet was able to get us in and fixed up within an hour. We were able to make it back home to Louisiana with no problems. More

by CHARBOYD20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sheri Hicks

Sep 08, 2026

SVG Urbana responded

Knowing that our service team could repair your flat tire and have you back on the road within an hour is rewarding. We’re glad you were able to continue your trip and return to Louisiana without any issues.

September 06, 2026

Dealership Rating
Employee Rating

They are very professional and help out a lot always return ur call specially when they can’t get ahold of the customer they keep trying until they do reach them . Trina Brown she was very help she alwa More

by grmccoy9870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2026

SVG Urbana responded

Consistent communication is at the heart of our service department. Trina worked hard to keep you updated on every step of your Chevrolet 3500 service, and we’re glad her updates provided real peace of mind. Thank you for the five-star rating; your recognition of our follow-through means a lot to our service team.

Sep 06, 2026

grmccoy9870 responded

I really appreciate Trina brown so professional at what she does . Yall treat her wright it’s hard to find people like that

September 05, 2026

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Employee Rating

I was able to get in right away, my problem was rectified in less than an hour. More

by 1944mubv15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sheri Hicks

Sep 05, 2026

SVG Urbana responded

Knowing you were seen promptly and that your GMC Canyon’s issue was resolved in under an hour is rewarding for our service department. We’re happy we could deliver efficient service, and your feedback means a lot to us.

September 04, 2026

Dealership Rating
Employee Rating

Great service and great communication of when vehicle was done. I will be using them for service again. More

by mlpreo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2026

SVG Urbana responded

Thank you for the five-star rating and your kind words about our service and updates on when your Silverado 1500 was ready. We look forward to caring for your vehicle again.

August 31, 2026

Dealership Rating
Employee Rating

The service dept. handled my tire purchase and installation very quickly. I was very satisfied. More

by Lora stelzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2026

SVG Urbana responded

Hearing that our service department handled your tire purchase and installation quickly means a lot to us. We’re pleased we could install your tires on your Chevrolet Trax and get you back on the road promptly.

August 21, 2026

Dealership Rating
Employee Rating

Dietrina was super helpful and kind. When I brought my car in, they got everything done fast. I really liked having the video of the service as well. More

by K. DeBoard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2026

SVG Urbana responded

Knowing that the quick turnaround and video overview of your Cadillac XT5’s service met your expectations is rewarding. Your positive feedback on our team’s helpfulness means a great deal to us.

August 11, 2026

Dealership Rating
Employee Rating

Accepted warranty decision was reversed after I left dealershiip and work had begun. Do not like working with service dept. at SVG. Always pushing to do more work at very high costs. Looking to move More

by bishj09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 14, 2026

SVG Urbana responded

We're sorry that you didn't have a completely satisfying experience. We'd love the opportunity to learn more and address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

August 07, 2026

Dealership Rating
Employee Rating

My tire problem was taken care of in a timely manner and very efficiently. THANKS !!! More

by Lora stelzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Lyon

Aug 08, 2026

SVG Urbana responded

Knowing that your tire issue was resolved quickly and efficiently means a lot to our service team. Thank you for choosing our service department for your Chevrolet Trax.

August 07, 2026

Dealership Rating
Employee Rating

Dealership is clean and professional. Service reps are friendly and knowledgeable. Work was performed promptly. More

by willowsine0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2026

SVG Urbana responded

Knowing that you found our facility clean and professional means a lot to our service department. We’re glad the service on your GMC Terrain was prompt and that our reps could share their expertise.

August 05, 2026

Dealership Rating
Employee Rating

Needed front brakes replaced and cabin air filter changed. I was in and out in about 90 minutes. Great job done by Trina and the Service team! Thanks! More

by gregproud048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sorry I don't have the service tech's name but good job on him!

Aug 05, 2026

SVG Urbana responded

Knowing you were back on the road in just 90 minutes is rewarding. Trina and our service team were glad to replace your front brakes and cabin air filter on your Buick Envision. Your praise means a lot to us.

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