Sheri Hicks

Prompt and professional. They did an excellent job. I’ll be back. Thank you much😀 They did an excellent job. I’ll be back. Thank you much😀 More

by jfolickman Verified Customer Verified Customer

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Great service, engaging team of people and very helpful in all departments. Looking forward to working with SVG Urbana again very soon! in all departments. Looking forward to working with SVG Urbana again very soon! More

by kayleeshaw06 Verified Customer Verified Customer

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Shari is very polite and respect her customers too. When I walk in she said hello When I walk in she said hello More

by bwalters_47 Verified Customer Verified Customer

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Fast, efficient, and friendly. Took car my in for oil change with no appointment and they made time for me. Took car my in for oil change with no appointment and they made time for me. More

by AAVILAJR216 Verified Customer Verified Customer

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The detailer did a great job . He took his time and cared about his work He took his time and cared about his work More

by RKNUZUM Verified Customer Verified Customer

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Haley was very professional. Adam and she took time to get me every disount I could get. They explained everything in great detail, and I was given undivided attention. The warra Adam and she took time to get me every disount I could get. They explained everything in great detail, and I was given undivided attention. The warranty was explained completely. More

by SKOWSTON Verified Customer Verified Customer

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Employees explained everything step to me. Cost was explained before job was completed. No surprises. Cost was explained before job was completed. No surprises. More

by kr10 Verified Customer Verified Customer

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Super friendly, polite, and knowledgeable folks. Always a pleasure during my service visits for the truck I purchased from them. Always a pleasure during my service visits for the truck I purchased from them. More

by jcook90 Verified Customer Verified Customer

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Excellent customer service! And trustworthy! Highly recommend for service and sales. I live nearly and hour away and they are worth the travel. And trustworthy! Highly recommend for service and sales. I live nearly and hour away and they are worth the travel. More

by lisadsayre@aol.com Verified Customer Verified Customer

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Service receptionist was on her cell phone talking to her mom while I stood there for a good 2 min before she greeted me. Then she could not get logged into the system to check me that added another 5 min or mom while I stood there for a good 2 min before she greeted me. Then she could not get logged into the system to check me that added another 5 min or so. After they had to scan the truck twice because they couldn’t figure out the system all in all almost 10 min to check in for a bed cover to be installed. Appointment was at 0830 bed cover is a 30 min install if that. Finally around 10 AM they said the truck was done. I walked out and the cover looked different from what I had ordered. Didn’t have time to figure it out as we were headed out for vacation. A few days later I get a call telling me they installed the wrong cover telling me we can get you in tomorrow at 0800 which is funny b/c originally the appointment was scheduled almost a week out because they were busy. Took a full day off work instead of a half day for the install now they are telling me I need to take another day off to switch out the cover or pay the $600 dollar difference for the service departments mess up. More than happy to have a deal worked out but I know for a fact your dealer cost is less than customer cost plus you would sell my cover to someone else. All the dealership is trying to do is make me pay for the mixup in which the dealership had to buy the other truck a new cover. Thst is not I expect business to be done. More

by MATTBAILEY43 Verified Customer Verified Customer

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