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Trey Starnes
Trey Starnes at Autohaus BMW

Trey Starnes | Page 8

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.9
133 Reviews

My name is Trey Starnes. I have been a service writer for a little over 4 years. I was an express technician for 6 years from 2015-2021. I am a true believer that bringing your beloved vehicle in for service is not a bad thing. It means you care and want your vehicle to last. I believe the same goes for service as a whole. With me, you will have confidence that I will provide you with accurate information and assist on giving you the best options for you to keep your vehicle running properly. You will find with me that you will be given kind, efficient, and great service. I love to get to know my customers and i cant wait to meet you and hear about your experience with me and our great service department

Dealership Experience

2 yrs, 10 mos

Industry Experience

11 yrs

Specialties & Trainings

technician training

express service writer training

4.9

133 Reviews

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133 Reviews of Trey Starnes

May 07, 2025

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Employee Rating

Friendly staff and wonderful customer service. This will be my new go to whenever I need service More

by Teend_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Chris Buie, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss , Patti Kupfer

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May 07, 2025

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

May 06, 2025

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Employee Rating

I experienced great customer service from the time I dropped off my vehicle. The staff was honest, friendly and professional. More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason in used car division and the concierge

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May 06, 2025

Autohaus BMW responded

Thanks for the review! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback with our team, and please revisit us again!

May 02, 2025

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Employee Rating

All service staffs are very friendly and helpful! I am happy to move all my service to this location. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2025

Autohaus BMW responded

Thanks for the 5 - star review! We strive to be as prompt and accommodating as possible, and our team is one of the best!

May 01, 2025

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Employee Rating

Excellent service. Very meticulous and the mechanic made me aware of items that need attention. More

by Gbradcsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Feuerhaken

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May 01, 2025

Autohaus BMW responded

Thanks for the review! We are happy to be of service and look forward to the next time, take care!

April 26, 2025

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Employee Rating

Staff is always very kind and friendly. The facility is clean and very welcoming. Appreciate the coffee and snacks. More

by brenda.skosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Chris Buie, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss , Patti Kupfer

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Apr 26, 2025

Autohaus BMW responded

Thanks for the review! We appreciate your kind words and we're glad you're happy with our snacks/coffee/service. We're here for you anytime.

April 26, 2025

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Employee Rating

This dealership does a great job in every aspect. Trey provides great and fast service. More

by Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 26, 2025

Autohaus BMW responded

Thanks for the 5 - star review! We always strive to give our best to help our customers. We're delighted to hear you enjoyed Trey in our service department. You are always welcome to visit us here at Autohaus!

Apr 26, 2025

Autohaus BMW responded

Thank you for the 5 - star review! Our team of professionals is dedicated to providing everyone who visits our dealership on the best there is to offer. I'm glad Trey helped to make your experience such a positive one.

April 25, 2025

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Employee Rating

Everyone at Autohaus is friendly, professional, and helpful. I really like James's video of my car, and his repair work (alignment) is absolutely perfect. Trey is great to deal with and gives honest ad More

by rburgdorf72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Feuerhaken

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Apr 26, 2025

Autohaus BMW responded

Thanks for the 5 -star review! We're delighted that you enjoyed Trey in service, and James video from the technician. Providing exceptional experiences is out top priority, and your feedback is what motivates us to keep striving.

April 12, 2025

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Employee Rating

I had a minor emergency and showed up at Autohaus late in the day. They took immediate control of the situation, the concierge drove me home and my car was ready for pick up before 9am tge next morning. Th More

by kco2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Concierge

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Apr 14, 2025

Autohaus BMW responded

Thanks for the review! We really appreciate you being a customer and helping to share the word about your experience with Autohaus! We're here for you anytime.

April 05, 2025

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Employee Rating

Very efficient check-in process repairs and estimates that were needed were very clear and concise. More

by Jschwan22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 07, 2025

Autohaus BMW responded

Thank you for the review! We pride ourselves as accommodating, transparent, and friendly as possible in order to create a 5 - star experience with us. Thank you for choosing Autohaus BMW, we ae thrilled to hear about this experience, and thank you for the future referrals!

April 04, 2025

Dealership Rating
Employee Rating

Clean and friendly. Service was quick and easy. Waiting area was bright and cheerful. Garage was clean More

by sandy.yahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Chris Buie, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss , Patti Kupfer

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Apr 04, 2025

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know

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