Travis Wise
Travis Wise at Russ Darrow Nissan of Milwaukee
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Travis Wise

Service Advisor

Russ Darrow Nissan of Milwaukee

11212 W Metro Auto Mall
Milwaukee, WI 53224

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4.4
66 Reviews
4.4

66 Reviews

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66 Reviews of Travis Wise

February 08, 2025

Dealership Rating
Employee Rating

Shaun and his team in tge service department are professional, helpful and knowledgeable in what they do for tge customer. More

by CHEARD5171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Sellers

February 06, 2025

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Employee Rating

Travis was not real friendly like other techs ive had in the past. He didn’t check any of my fluids or top them off or explain clearly exactly if something was wrong other then trying to get me to pay for More

by qunnaelise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 06, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Matt Hansen matt.hansen@russdarrow.com

January 29, 2025

Dealership Rating
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Cyrus was very professional and friendly at the same time. He took care of all of my needs and communicated via text as well. Job well done!! More

by JT12
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cyrus Farahbakhsh

Jan 29, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Hansen matt.hansen@russdarrow.com

January 24, 2025

Dealership Rating
Employee Rating

Travis was able to get my issue on my car resolved on a timely manner and was able to get me back in my car the very next day. More

by mis080831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerad Brockel

Jan 24, 2025

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing your thoughts about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

January 18, 2025

Dealership Rating
Employee Rating

I am very please with the process. The attention to understanding my needs and wants is definitely a plus. Thank you all for your time and service. More

by HV042781
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerad Brockel, Adam Diaz, Ken Craig , Lekia Cook

Jan 19, 2025

Russ Darrow Nissan of Milwaukee responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Matt Hansen matt.hansen@russdarrow.com

January 18, 2025

Dealership Rating
Employee Rating

Communication was poor between Joe and I. I was told a different price and was surprised at the total when I went to pick up the car. Also, I didn't get any updates on how the work was goin More

by DETRA.MCCOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Weil

Jan 22, 2025

Russ Darrow Nissan of Milwaukee responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Matt Hansen matt.hansen@russdarrow.com

January 12, 2025

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I came in twice the last few weeks and the service I received was excellent and I want to say great job!!! More

by LM5885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Joseph Weil

Jan 13, 2025

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

November 21, 2024

Dealership Rating
Employee Rating

My time with Mike and the dealership has been wonderful and informative. I always feel that my needs have been addressed and take care of with the utmost care. More

by rcomrov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Weil, Mike Comrov

Nov 22, 2024

Russ Darrow Nissan of Milwaukee responded

Thank you for your kind words about our team here at Russ Darrow Nissan of Milwaukee. We appreciate your feedback and look forward to continuing to assist with all your needs.

July 06, 2024

Dealership Rating
Employee Rating

Mike was a great Salesman. We worked with me very well. Definitely highly recommend him. More

by jajuanbenford16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2024

Russ Darrow Nissan of Milwaukee responded

Thank you for your kind words about our team at Russ Darrow Nissan of Milwaukee. We highly appreciate your recommendation.

May 04, 2024

Dealership Rating
Employee Rating

Mike was hands down one of the funniest people I’ve met this month. I really appreciate how comfortable he make us feel during our visit and how helpful he was. He make the process very easy and fun. 10/10 More

by trinitybrown800
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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