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Travis Wise
Travis Wise at Russ Darrow Nissan of Milwaukee

Travis Wise | Page 2

Service Advisor

Russ Darrow Nissan of Milwaukee

11212 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
186 Reviews
4.7

186 Reviews

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186 Reviews of Travis Wise

May 26, 2026

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Employee Rating

Never got my video they do during the inspection, and a plastic piece from my passenger side was on the floor. From checking my filter More

by CLARISSAWC
Recommend Dealer
No

Other Employees Tagged: Travis Wise

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May 29, 2026

Russ Darrow Nissan of Milwaukee responded

Thank you, Clarissa, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 25, 2026

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Employee Rating

Very nice experience. They did everything they were supposed to in a timely manner. I was pleased More

by Sharmelmitchell
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise

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May 25, 2026

Russ Darrow Nissan of Milwaukee responded

Thank you for the five-star rating. It’s great to hear that Travis and our team completed your Nissan Rogue service promptly and met your expectations. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 23, 2026

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all of your employees are very nice, helpful , answer all my questions and give accurate timeframes for when things will be done. They also went through all the paperwork with me. I enjoy coming here! More

by SARAHBELLEHENKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, ERIK PALZEWICZ

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May 23, 2026

Russ Darrow Nissan of Milwaukee responded

It’s great to hear our staff was friendly, answered your questions, and provided clear timeframes. We’re glad the paperwork review was thorough and easy to follow. Thank you for trusting us with your Nissan Sentra service and we look forward to your next visit. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 17, 2026

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Employee Rating

They did a great job with the complementary oil change and they refilled the windshield washer fluid. Very friendly and I got a car wash too! Thanks! More

by mmittelstedt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Joseph Weil, Jerad Brockel, Alan Saaverda-Aura, Erin Poulos, Shaun Sellers, Jeff Murray, ERIK PALZEWICZ, Angel Santini

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May 17, 2026

Russ Darrow Nissan of Milwaukee responded

We’re glad our team took care of your Subaru’s oil change, topped off the washer fluid, and even surprised you with a car wash. Thank you for recognizing our friendly service. We look forward to your next visit. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 14, 2026

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Employee Rating

It was a long wait but it was my own fault so it was great Travis was great and attentive and persistent More

by SHELLEY2187
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise

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May 14, 2026

Russ Darrow Nissan of Milwaukee responded

Thank you for choosing us for your Nissan Kicks service and for your patience despite the wait. We’re glad Travis was attentive and persistent in assisting you. We appreciate your five-star review and look forward to your next visit. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 10, 2026

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Employee Rating

Everything went well and they were polite and they came back to let me know what was going on with my car More

by robinsonhezzie
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise

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May 10, 2026

Russ Darrow Nissan of Milwaukee responded

We’re glad Travis and our team were able to keep you informed while servicing your Nissan Altima. It’s rewarding to know everything went smoothly and you found our staff polite. Feel free to reach out if there’s anything else we can assist you with. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 05, 2026

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Mr Erik was very professional and efficient with his service. He kept me updated from the start of my service order to the end. I will always come back for my service More

by Taofik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Joseph Weil, Erin Poulos, Shaun Sellers, ERIK PALZEWICZ, Angel Santini

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May 05, 2026

Russ Darrow Nissan of Milwaukee responded

We’re glad Erik provided professional and efficient service and kept you informed from start to finish on your Nissan Murano. Thank you for choosing us for your service needs and we look forward to assisting you again. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 03, 2026

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Employee Rating

Internet quote was for oil change for $74. 95 but the bill was for $99.00. $25.00 for fees and tax is very deceptive. Doubt that I would return for service. More

by Steve Vinohradsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marlon Loving is a great guy.

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May 07, 2026

Russ Darrow Nissan of Milwaukee responded

Steve, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is anything we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 02, 2026

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Stay away from this guy he will find a way to overcharge you for no matter what your car problem is to him. It’s all about money. He is at the first desk in the maintenance department. If there is anyone el More

by Melvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Lecher, Joseph Weil, Erin Poulos

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May 07, 2026

Russ Darrow Nissan of Milwaukee responded

Thank you, Melvin, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

April 30, 2026

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Employee Rating

My experience with the Service department was outstanding and a excellent experience as always. Even the cashiers are excellent More

by Satisfied customer
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise

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Apr 30, 2026

Russ Darrow Nissan of Milwaukee responded

It’s wonderful to hear Travis and our service department provided outstanding support for your Nissan Versa, and that the cashiers made a great impression. Thank you for the five-star feedback. We look forward to assisting you again. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

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