Jerad Brockel

Worked with me. Wished a faster process. But overall very good dealer ship. Thanks guys. Wished a faster process. But overall very good dealer ship. Thanks guys. More

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They did a great job with the complementary oil change and they refilled the windshield washer fluid. Very friendly and I got a car wash too! Thanks! and they refilled the windshield washer fluid. Very friendly and I got a car wash too! Thanks! More

by mmittelstedt Verified Customer Verified Customer

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Dylan did a good job with trying to get us a great deal on our new car purchase. on our new car purchase. More

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Dylan and Jeff are a dream team. Smoothest purchase I’ve ever made. I love my new whip Smoothest purchase I’ve ever made. I love my new whip More

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They tried to turn a $21,000 car into a $37,000loan. Their hustle was real. I told I don't no money like that and was attempting to just walk away I was still juiced during the end because they use the Their hustle was real. I told I don't no money like that and was attempting to just walk away I was still juiced during the end because they use their closer to still for more. They nice and friendly and the dealership was well liked. Thats why I gave a 4 star. For that reason only. More

by TAMMYROBINSONJ Verified Customer Verified Customer

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The Darrow Re Con dept. did a terrible incomplete job my the Ford Edge! When got car home, found coolant level to be at least 2 quarts low. Did not check battery. Have since did a terrible incomplete job my the Ford Edge! When got car home, found coolant level to be at least 2 quarts low. Did not check battery. Have since found it to be failing. A lot of pressure to purchase hi profit car warranty! More

by HOLDENMACH Verified Customer Verified Customer

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This dealership was very welcoming and clean. ... I was treated with utmost respect from everyone that I encountered ... I was treated with utmost respect from everyone that I encountered More

by CHERYL.MCDUFFIE Verified Customer Verified Customer

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People were nice and offered to help with setting up the electronics which was appreciated electronics which was appreciated More

by DJS3536 Verified Customer Verified Customer

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Both Ken and Darlene were fantastic and attentive to my needs. Job well done!! I would recommend them all day long needs. Job well done!! I would recommend them all day long More

by JT12 Verified Customer Verified Customer

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Salesman Tim Lewis was friendly and personal until I told him I'd think things over and possibly return later regarding a new car purchase. After that, his demeanor changed and he became cold and even a bit him I'd think things over and possibly return later regarding a new car purchase. After that, his demeanor changed and he became cold and even a bit rude. Nonetheless, I returned the following business day to sign the paperwork and take ownership, even though he tried forcing an additional $499 mandatory "etching fee" onto the invoice. After the sale, he essentially tried bribing me with a free car wash and a full tank of gas in exchange for a favorable review, stating that I'd be invited back in a couple weeks to complete a survey and then receive the freebies. I explained to him that I'd pay for my own gas and car wash but would gladly give an honest straight forward opinion. Needless to say, I never heard anything back from Tim about the survey. The only positive experience I had at Russ Darrow Nissan was with the service department. They were exceptionally polite and professional. More

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