Travis Wise
Travis Wise at Russ Darrow Nissan of Milwaukee
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Travis Wise

Service Advisor

Russ Darrow Nissan of Milwaukee

11212 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
84 Reviews
4.7

84 Reviews

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84 Reviews of Travis Wise

March 11, 2025

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Employee Rating

great as always customer service nothing less. Video are a great thing to follow the work that's being done .i will always bring my car back for service again. More

by HENRY1887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Joseph Weil, Jerad Brockel, Shaun Sellers , i always have great customer service

Mar 11, 2025

Russ Darrow Nissan of Milwaukee responded

Hello Henry: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Matt Hansen matt.hansen@russdarrow.com

March 09, 2025

Dealership Rating
Employee Rating

Good service and care. Professional treatment. Impressed with new video of car check. Thank you More

by skipronda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Hansen matt.hansen@russdarrow.com

March 08, 2025

Dealership Rating
Employee Rating

I was very impressed by the service I received during my oil change! The video showing them doing my checkup under my cars blew my mind. I really enjoyed watching it. Everyone especially Aaron was very mann More

by swellstchr49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2025

Russ Darrow Nissan of Milwaukee responded

It's great to hear that Aaron and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Nissan of Milwaukee! Matt Hansen matt.hansen@russdarrow.com

March 08, 2025

Dealership Rating
Employee Rating

I love russ Darrow. Ive been coming there since the late 90's. You have service all 4 of my vehicles: 93 Maxima 2001 Maxima 2014 Maxima And now my 2014 pathfinder More

by Mountain3434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Joseph Weil, Erin Poulos, Shaun Sellers , Terry, who is no longer there

Mar 09, 2025

Russ Darrow Nissan of Milwaukee responded

Louis, Thank you so much for your kind words for Paul, and for taking the time to leave us this wonderful feedback! Matt Hansen matt.hansen@russdarrow.com

March 08, 2025

Dealership Rating
Employee Rating

Russ Darrow staff is great, sales and service. if they weren't I would not continue to go there. And I would not have just bought my new car there. More

by WVBROOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for choosing Russ Darrow Nissan of Milwaukee. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Hansen matt.hansen@russdarrow.com

March 08, 2025

Dealership Rating
Employee Rating

My service was handled very well and explained to me in depth, very satisfied thanks More

by cigarhappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2025

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing about your service experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

March 05, 2025

Dealership Rating
Employee Rating

They treated me right but couldn't find the problem Great people to work with thanks again More

by AWIROLL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cyrus Farahbakhsh

Mar 05, 2025

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing your thoughts about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

March 05, 2025

Dealership Rating
Employee Rating

Been coming to this dealership since 2015 The people over all are very good people but the service workers does not keep it real at times.they say they do one thing but does not forget to tap off fluids at t More

by PRESTONSPIVERY76
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Erin Poulos

Mar 08, 2025

Russ Darrow Nissan of Milwaukee responded

Preston, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Matt Hansen matt.hansen@russdarrow.com

March 03, 2025

Dealership Rating
Employee Rating

Excellent and professional service. The service was very timely. I will definitely be back & recommend others. More

by RHONDAEUELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Russ Darrow Nissan of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of Milwaukee, Rhonda, we look forward to having you as a valued customer for many years to come! Matt Hansen matt.hansen@russdarrow.com

March 03, 2025

Dealership Rating
Employee Rating

Keep up the good work ! I lke Shay very helpful keep up the great job More

by DEBBIEJOINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Sellers

Mar 04, 2025

Russ Darrow Nissan of Milwaukee responded

Thanks, Debbie, for sharing your thoughts about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

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