Travis Green

I went in to Heritage Toyota today at 8am and before lunch time I left in a brand new car. Frankie made the buying process simple and easy. He was very friendly and personable. If I ever need another ne lunch time I left in a brand new car. Frankie made the buying process simple and easy. He was very friendly and personable. If I ever need another new Toyota, I would definitely go back to heritage and work with Frankie again. More

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Colby is a no pressure salesman who was there to answer all our questions. Car buying was made very easy. all our questions. Car buying was made very easy. More

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The car buying process is always easy at Heritage Toyota. We highly recommend Colby Mason and the rest of the staff for a hassle free experience. We highly recommend Colby Mason and the rest of the staff for a hassle free experience. More

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I had an incredible experience working with Lindsey to trade in my car and finance a newer one! As a person who doesn’t know much about cars or the car buying process, Lindsey was knowledgeable and suppor trade in my car and finance a newer one! As a person who doesn’t know much about cars or the car buying process, Lindsey was knowledgeable and supportive throughout the whole process! She made the process feel easy and stressful and she was patient and determined to help me get what I needed. Car buying can be long and arduous but Lindsey was so positive and friendly, I felt like I was chatting with a good friend the whole time! Lindsey is amazing and I highly recommend working with her! More

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Chris Ferguson was great to work with on my new vehicle purchase. I had many questions and he was able to answer all of them with a great overall attitude and professionalism. He was patient and easy to be purchase. I had many questions and he was able to answer all of them with a great overall attitude and professionalism. He was patient and easy to be around. No pressure sales tactics or head games. It was refreshing. I highly recommend Chris to be your next auto salesperson More

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Fantastic time and choice with James. I reached out and he was right in top of things for me. He made the process of buying a new tundra very fast, easy and efficient! Will definitely be I reached out and he was right in top of things for me. He made the process of buying a new tundra very fast, easy and efficient! Will definitely be doing future business with him! More

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Sorry for this delay and it being submitted so late, but we were dealing with illness in the family. Just wanted your dealership to know it was a pleasure to deal with, helped us find the vehicle right for we were dealing with illness in the family. Just wanted your dealership to know it was a pleasure to deal with, helped us find the vehicle right for us. Everyone was pleasant, knowledgeable, helpful and courteous. The issue that we have is that we waited quite a long time in-between sitting with Adam, going over the car and details and the signing of the papers to complete the sale. We’re not quite sure of the exact time we waited, but being Seniors, we were a little bit tired and hungry. Everything else went fine, but do believe the signing process could have been done a little more efficiently to avoid a long waiting period. Don’t get us wrong, we have and always have liked Heritage Toyota to work with and purchase our previous vehicles and also the purchase of our 2018 RAV 4 in October. We were especially pleased with Adam Safford, he did a tremendous job of finding the right vehicle to fit our needs. He absolutely was so knowledgeable about our RAV 4, and took the time to explain just about everything about the car and took the time to explain different options and answer our questions, even if they were repetitive, he did so with great patience. He even went the extra-mile to bring the car to our house so that I could see it and get to drive it. He let me drive it quite a bit around where we live, and was again, very patient. Then he assured me that it would fit in our smaller-size garage, by driving it in. He also took an ample amount of time explaining the options that accompany this car and then again at Heritage Toyota after we signed the necessary papers and assured us that we could call him anytime if we still had any questions. He also called us home to check on how we were doing and how we liked our new vehicle. He was a great salesman and was able to offer us a lot of information concerning our RAV 4. We would, indeed deal with Heritage Toyota again if needed to in the future, as we consider them a reputable dealership and would also request Adam Safford to help us to find the right vehicle, if needed again. With sincere thanks, Clement & Sharon Martel, Essex Center VT, More

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Frankie was the best. He made our car buying experience a pleasure. Pleasant, helpful, responsive and personable, he answered our questions and provided useful insight in He made our car buying experience a pleasure. Pleasant, helpful, responsive and personable, he answered our questions and provided useful insight into the options available to us. We're looking forward to good years ahead with our new RAV4. Thanks Frankie! More

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Billy was fantastic to work with we. We approached him through a friend that works at Heritage, and he was so approachable, accommodating and responsive to every single message we sent. We approached him through a friend that works at Heritage, and he was so approachable, accommodating and responsive to every single message we sent. We hadn't even decided if we were going to buy, and never once did he pressure us to make a deal by a certain time, let alone on a certain vehicle. That meant a lot, and I hope he understands that it was greatly appreciated. More

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I have done all of my car shopping at Heritage Toyota. It is always a smooth process and I end up with exactly what I wanted each time. Frankie is very easy to work with, friendly and makes it such an eas It is always a smooth process and I end up with exactly what I wanted each time. Frankie is very easy to work with, friendly and makes it such an easy process. He answers all of my questions and makes sure I have everything set to drive away with no issues. More

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