Tracy Butson
Tracy Butson at Roesch Ford

Tracy Butson

Service Advisor

Roesch Ford

333 W Grand Ave
Bensenville, IL 60106

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5.0
6 Reviews

Dealership Experience

3 mos

Industry Experience

3 yrs, 10 mos

5.0

6 Reviews

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6 Reviews of Tracy Butson

October 17, 2025

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Employee Rating

I was very pleased with the service provided by everyone involved in the repair of my vehicle. From my interaction with Tracy(advisor) to the mechanics who did a great job on my vehicle repair work(which is More

by HHMERCADO1
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Recommend Dealer
Yes

October 10, 2025

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I bought my car at this dealership and continue to have it serviced here because of the good service and great staff. More

by LEFTYLINDA
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Recommend Dealer
Yes

October 06, 2025

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Tracy was great but the appointment took a long time for a simple thing. So, I guess it is more on the tech being on the slower side. Something that was said to to take a 1/2 hr wound up being more like 2hr More

by DAN@CTRSYSTEM.COM
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Recommend Dealer
Yes

October 03, 2025

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Tracy was very helpful and the service was great! She walked me through the repairs and warranty options, answered my many questions and kept me well informed. I will always call her and this service More

by nrath42
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Recommend Dealer
Yes

September 26, 2025

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Excellent job , great communication and promises kept! I would highly recommend this dealership for sales ans service. More

by FS
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Recommend Dealer
Yes

September 24, 2025

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Moved through the service process swiftly with a professional attitude and thoroughly answered my questions. More

by dwane.hahn
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Recommend Dealer
Yes

Other Employees Tagged: Justen Payne, Ray Reynolds

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